Thread Number: 33067
Hotpoint/Ariston Fault Video
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Post# 497868   2/20/2011 at 07:38 (4,668 days old) by aeg03 (London, UK)        

OMG Whats wrong with this machine. The noises its making, is funny.

Post# 497873 , Reply# 1   2/20/2011 at 07:54 (4,668 days old) by dj-gabriele ()        

To me the machine a little overloaded and it has bad bearings and on the first part of the video a garment was constantly hitting the rubber flap on top of the door seal!

Post# 497879 , Reply# 2   2/20/2011 at 08:44 (4,668 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Whats wrong...

chestermikeuk's profile picture
Would appear to be overloaded and could be large item has balled up in the middle so causing complete imbalance, also clothing is hitting the boot baffle..

Now if this load is wet and being spun, when you see it stop (1.38) the drum if full, so what it must have looked like with a dry load at the start, one shudders to think!!

They would appear to be from the "Wash Once, Dont Sort, Force It All In" School of Laundry way to self destruct an expensive machine!!!...Oh my - somebody pass Laundress the smelling salts!!...Lol!!

Post# 497930 , Reply# 3   2/20/2011 at 11:28 (4,668 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Can't even watch the whole video. One wonders what people are thinking. Probably nothing at all when they load a washer! Sometimes I just want to start a laundry school! lol

Post# 497961 , Reply# 4   2/20/2011 at 12:57 (4,668 days old) by nrones ()        
All you say might be correct, but...

Had the similar experience with my Aqualtis. But the sound when it was "overloaded" certainly didn"t sounded like that! Yes, clothes are hitting the "triangle" that is on top of the rubber seal (it ripped my clothes), but there are some other sounds.
About loading.. this machine is 8 or 9kg.. In this load deffinatley wasn"t 8 or 9kg, and My Aqualtis (5kg) looked like that with 3.5-4 kg!!
I know we all talked about them putting more kg in same drums, but those machines are supposed to handle it!

Post# 497964 , Reply# 5   2/20/2011 at 13:08 (4,668 days old) by aeg03 (London, UK)        

No I dont think it has anything to being overloaded (it doesn't look overloaded to me) It clearly says in the description, Problem with this machine. My AEG has the same thing with clothes hitting the rubber piece that is located at the 11'Clock mark.

It sounds like a problem with the motor.

Post# 497967 , Reply# 6   2/20/2011 at 13:20 (4,668 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        

chestermikeuk's profile picture
Where never 5kg in UK,
the First generation where 7kg
2nd Generation 8kg
3rd Generation 9kg
4th Generation 9kg with electronics & motor control superior than the first series

Like a hot iron, the crease get ironed out in the end!!!

Post# 497971 , Reply# 7   2/20/2011 at 13:34 (4,668 days old) by nrones ()        
I had a 45cm deep version

Here we have 5 and 6 kg Aqualtis but the slim depth ones 45cm ;)

Post# 497978 , Reply# 8   2/20/2011 at 13:54 (4,668 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        

chestermikeuk's profile picture
you should know the next sentence by now!!!

Pics & vids please, interested in seeing the narrow ones!!!

Cheers, Mike

Post# 497979 , Reply# 9   2/20/2011 at 13:57 (4,668 days old) by solsburian (SE Northumberland)        

I wash we had slim line Aqualtis models here - especially Washer Dryers!

Post# 497982 , Reply# 10   2/20/2011 at 14:02 (4,668 days old) by solsburian (SE Northumberland)        

Found a Slimline example:


Post# 497993 , Reply# 11   2/20/2011 at 14:48 (4,668 days old) by nrones ()        
Aqualtis--sorry, but (thank god) history...

I have lots of vids with it.. here is a story..

With NO dubt, that was THE WORST washing machine I ever used! It hadn"t had much wash cycles (well, it did - 3cotton, 3synth (difference only in max temperature allowed), and 5 separate programmes (synths and cotton rinse, synth and cotton spin, and drain) silk, shirts, and wool)...
I only "loved" it"s cotton programmes, but that was way to far from loving it!! I expected a SMART machine actually, and I got the most basic thing with a fancy display! That was THE disappointment! Way to sloow tumbles.. fast wash 30 (after Candy R32) was really sh*t... 8minutes mainwas -5minutes were slow 25rpm tumbles!..
Rinses on synth were 25rpm, and I really disliked it..
After all, I would probobly get on with that.. but guess after 8 months, I am starting a load, and IT WON"T TURN ON.. engeneer came after "only" 10days, and said that circuit board in the door DIED! Well, we were waiting for it to be repaired.. By the STUPID law here "if machine is not repaired in !!!!45 days!!!! customer has right to return it".. 45 days without it PASSED (they said they didn"t had a circuit board in the stock!!! they could have made it by HAND for that time).. I came in service, and THEY started yelling at me, telling me I have no right to return them a washer, and they said "oh, you ARE going to wait for it to be repaired!!".. that was it.. We sewed them, and within a week we got our money back.

I bought a newest Candy GrandOPlus (a sister of Hoover Dynamic), and I am more than happy with every single programme on it (and 8 months passed with it, so it "ran over" the Aqualtis..). That one doesn"t look just smart, it is indeed! With new Mix&Wash cycle which is more like an Automatic prog. on Miele (not the old one) and, always measuring clothes - adjusting the time, and has a clear water sensor - rinses :D Options are really cool and effective, and drum is bigger ;) 7kg in 40cm (I really reached the 7th kg - next time I will film it, yes it was tight)

About the idea of Aqualtis slim WD.. I know we can talk miles about Candy"s quality, but it"s ideas are with no doubt GREAT. Candy created things like Trio, SLIM washer dryer, it first started with wider drums, and still has the widest and highest placed door on the washing machine! Also was one of the first that had washer-dryers.. So the slim WD is one of their Original things :)

Here is a link of my channel where you can find vids from Aqualtis, and all of other my machines ;)


Post# 497999 , Reply# 12   2/20/2011 at 14:58 (4,668 days old) by nrones ()        
P.S xD

I forgot to put the 15 place setting dishwasher in Candy"s Unique list.. Also they were one of first with small ones - Aquamatic ;)


Post# 498014 , Reply# 13   2/20/2011 at 17:06 (4,668 days old) by Haxisfan (Europe - UK / Italy)        
Can't be a simple imbalance!

haxisfan's profile picture
You folks can't really tell there's something seriously wrong with that machine? It sounds as if there some loose parts between the outer tub and the drum... or maybe the drum spider has cracked or the bearings have failed miserably... by and large... it could be anything but that surely doesn't sound healthy!

I'm sure the owner had it sorted out by now... probably they had an extended warranty ;-)

Perhaps we might ask... any of you speak portuguese?

Post# 498165 , Reply# 14   2/21/2011 at 07:33 (4,667 days old) by Haxisfan (Europe - UK / Italy)        
Supporting the Aqualtis...

haxisfan's profile picture
Nrones I really like your enthusiasm for Candy products as I am a keen admirer of them myself... but as to what you were saying about the Aqualtis tumbles and wash rhythms I fear I cannot fully agree on this occasion. These are different but not necessarily less effective... not less effective by far anyway.

I know they are probably less spectacular for the onlooker but it's all for the sake of extra gentleness towards the fabric being washed. The really slow movements during the main wash are designed to wet the load thoroughly and once gone past that phase the action changes to faster tumbles, still slower than other machines but fast enough for the clothes to get decent cleaning. The slow tumbles during some 'non cotton' cycles are designed to be gentle as these cycles usually envisage a high water level rinse phase and normal tumbles would just be too aggressive on the clothes (with a higher water level in the drum the garments will become heavier and more susceptible to more roughness during the lift/fall operation... it would be different if the drum filled up completely with water, then the items would just float... gently).

This is just my point of view, after all I have a share of experience with a modern Indesit front loader (I believe 'Splendide' for our American friends) and most programmes are pretty much identical to most Hotpoint and Ariston models... I just wish they wouldn't break down so damn much!

Post# 498225 , Reply# 15   2/21/2011 at 12:39 (4,667 days old) by nrones ()        
Modern aqualtis"s have some things sorted out

Well, I know how much do you like fabric care! xD
Some problems are sortened out in the new Aqualtis machines, still I don"t like slow tumbles on rinses, and I am very suspicious about their Woolmark distribution programme (but I really like the fact that some Hotpoint"s in the past distributed during wash).

But I had other complains!
1. Why is wash time reduced with temerature being reduced? Those should be separated (like on Candy)
2. Time acceptable wash with decent results is VERY rare - because wash and rinse time (and spin) aren"t proportional as they should be! 20minutes spin, in which it spins basicly 5-6minutes is shame! Also 1h15m cotton 40 wash with quick has 30 minute mainwash in which 15minutes are slow tumbles, so my clothes for a 1h15m wash get only 15minutes of decent tumbling - that"s ok, but for less-then hour washes!
3. Same thing for fast-wash.. it needs to take as much dirt as it can in that time, not leaving 3 minutes for decent tumbling, and 20minutes for rinses..
4. Water level was VERY low - Candy has higher (but not high) and I prefer not seing dry-as-spun clothes on the mainwash - prefer some water falling of door glass, and suds xP
5. Rinse +... Machine rinsed like programmed normally 2 high WL rinses, and if you press rinse + it does 3rd exact same rinse - which often isn"t enough.. I much more prefer Candy"s lower water (if needed higher) rinses - sensors in it about that really work!
6. And finally.. as I might have mentioned.. FINAL SPIN.. 20minutes (8minutes bursts, 2 minutes anti-tangle (from nothing), then 8minutes spin, then 2minutes anti-tangle (useful).

I mean all this looks like some cosmetic things, but EVERY thing it does, could be done in less time ALWAYS.. I mean the same result most washers would get say 55minutes, it will make in 1h15minutes (but the important thing is that it can reach it!)

Post# 498242 , Reply# 16   2/21/2011 at 13:32 (4,667 days old) by dave886 (united kingdom)        

i own a aqualtis its very good, i get good wash results everytime, as for the rinse on the cotton cycle the drum rotates at a good speed, but i guess everyone's personal experience is different to others

Post# 498256 , Reply# 17   2/21/2011 at 14:17 (4,667 days old) by nrones ()        

I complained about the rinses on every cycle except cotton.
Also for the results.. they are reachable, but in much more time and unnececery steps which sometimes might affect the result ;)

Post# 498259 , Reply# 18   2/21/2011 at 14:33 (4,667 days old) by AquaCycle (West Yorkshire, UK)        

aquacycle's profile picture
Oh dear LORD, how much has he shoved in that load? I see towels, t-shirts, trousers all just shoved in together. No wonder it's so unbalanced. I have to agree with the other folks on here - that machine is WAY too overloaded!

Post# 498288 , Reply# 19   2/21/2011 at 16:40 (4,667 days old) by solsburian (SE Northumberland)        

I guess Candy do innovate on some things, I quite like the look of the Trio (It would be ideal for our kitchen) but I wouldn’t buy anything made by Candy again :-(

Post# 498300 , Reply# 20   2/21/2011 at 17:06 (4,667 days old) by dave886 (united kingdom)        

i think a slow tumble rinse for cycle such as synthetics is necessary because its prevents creases and gives the garments a longer life span. one thing i do have 1 problem wid my aqualtis when it has a full load my floor vibrates, but in that video the machine looks cramped, i only fill my machine 3/4 and use the wash net to put loose items in such as socks, gloves etc.. when washing a full load of towel i max load the machine 4/4 and i use the longest wash with steam hygiene, and the machine copes well and give high rinse level.

nrones you should be the spokesmen for candy products

Post# 498334 , Reply# 21   2/21/2011 at 17:41 (4,667 days old) by Haxisfan (Europe - UK / Italy)        
@ nrones: more feedback!

haxisfan's profile picture
I used to be so angry with the Indesit for most of the reasons you've pointed out about the Aqualtis range... but I've come to terms with it now (I gave it to my mum XD... only joking) and I understand that not all models are the same. Still, I'm glad I came across your comment on this so I can compare my experience having had very similar feelings as you on this matter. Having said that, I realize that if we are particularly fussy about the way a washing machine carrys out the wash cycle we should probably research it as much as possible before buying one.
Yet... you can't deny how cool the Aqualtis looks though ;)

Following the order of the points you listed above... I've taken the liberty to address each one of them basing my answers on my own experience with a similar machine:

1. Why is wash time reduced with temperature being reduced...
Answer: perhaps the idea is that if the user drops the temperature, they probably have a less soiled load to wash hence shorter washing time, however, I'm sure there are some models out there where you can combine a 'super wash' option with a lower temperature to give you a longer wash cycle... and now having introduced the new ECO cycles they've just done that: maintained the main wash duration even with a low temperature;
2. ...wash and rinse time (and spin) aren't proportional as they should be... ...1h15m cotton 40 wash with quick has 30 minute mainwash in which 15 minutes are slow tumbles, so my clothes for a 1h15m wash get only 15 minutes of decent tumbling...
Answer: this is just the way it's programmed, consider this as being a short 'main wash' cycle (perhaps ideal for colour run items). If the user wishes to have a longer main wash on a cotton 40 type programme a 60 colourfast cycle should be selected instead dropping the temperature to 40 degrees. About the fact that different areas of the cycle don't seem proportional, well, I feel the same way but remember that all people want in the end is to take out clean laundry when the cycle has finished and provided that they are not overoaded and they run an appropriate cycle for the load, they usually deliver satisfactory results;
3. Same thing for fast-wash...
Answer: agreed partially depending on what cycle you refer to: this cycle name is utterly misleading for the half an hour programme which is more like some kind of freshen up wash, but there are other quick programmes ranging up to 1 hour which foresee a higher temperature (up to 60 degrees) and a more intensive tumble action (same old problem though... if you drop the temperature the main wash time diminishes);
4. Water level was VERY low... on the mainwash...
Answer: my experience on this aspect differs from yours as all the modern washers I have seen have a low water level main wash... perhaps there was something wrong with your specific model;
5. Rinse +... Machine rinsed like programmed normally 2 high WL rinses, and if you press rinse + it does 3rd exact same rinse
Answer: I never particularly liked their rinse cycle but in my experience it did the job. The 'extra rinse' option would add extra water to rinses no 1 and no 2 as well as adding a 3rd rinse: again... maybe my model was different from yours;
6. FINAL SPIN.. 20minutes (... then 8minutes spin...)...
Answer: it's supposed to represent extra care for the clothes which some users might appreciate, but at least 8 minutes real spin would give acceptable spin drying results... in my model the final spin would faff about for approx 11' of which it was actually spinning for less than 5;

7. This is a point I'm adding: in my experience the most annoying thing I've seen in a great deal of Hotpoint/Ariston/Indesit machines (not all... most) is the way their spin phases are carried out in respect of their balancing system and the lack of adequate suspension which ultimately results in banging, thumping, time consuming balance attempts and unecessary violent shaking eventually detrimental for their own well being.

In conclusion, maybe be we just got very lucky with Candy appliances (everytime for me) and not lucky enough with Hotpoint/Ariston/Indesit (everytime again unfortunately)... well, everything is possible; after all they're both one of the same kind (in terms of market placement).

Bye :)

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