Thread Number: 34288
Inside the moon!!
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Post# 514709   4/30/2011 at 04:14 (4,606 days old) by newwave1 (Lincoln, United Kingdom)        

newwave1's profile picture
Hey guys,

I found this pic online of how the moon dispenser works within the machine. I actually quite like them especially as it got a 5star rinse rating from which! but the only way i'd have one would be to stick a standard door on it and use 2 in 1 detergent in it.

This picture led me to think, i wonder if the inlet goes straight to the top of the seal where it fills or whether there is still a dispenser chamber at the top of the machine where the dispenser normally would be.

Does anyone know?


Post# 514715 , Reply# 1   4/30/2011 at 06:06 (4,606 days old) by aegokocarat (United Kingdom)        

Darren, ive seen mould build up in the seal and thw machines are not programmed very well as Optima will tell you. most reviews iv read have said ''long cycles mouldy seal poor quality'' but.........haier did come up with the only good thing too leave the factory, anti mould door seal and i iam shocked that indesit hasent designed somthing like this to go in the moon

Post# 514718 , Reply# 2   4/30/2011 at 06:17 (4,606 days old) by newwave1 (Lincoln, United Kingdom)        

newwave1's profile picture
Oh i'm fully aware of the problems. To be honest this happens with loads of machines when you get average joe washing low temps prob the 40 or 30min quick wash using liquid and gel detergents and closing the door. the drip sponge in the door never getting squeezed out its bout to happen.

If it was in the hands of a collector for example who alternated using a good biological programme using the 60 prog and leaving the door open and squeezing the sponge out you'd never have an issue.


Post# 514728 , Reply# 3   4/30/2011 at 08:18 (4,606 days old) by aegokocarat (United Kingdom)        

my version of the moon but this one has a hotpoint aqualtis esque soap drawer behind the door
sorry about the writing being small
Tom :)

Post# 514731 , Reply# 4   4/30/2011 at 08:31 (4,606 days old) by optima (Cumbria England)        

optima's profile picture
Darren The inlet water goes straight from the solenoid valves to the top of the door seal to the in door dispenser. Very much like the new Hoover Aquavision condenser dryers. Maybe alot of the problems with the lack of it being self cleaning on the moon could have alot to do with how low the water level is. The drum not being able to deeply flush hot soapy water around it. Like most machines low level wash & deeper rinsing levels. Indesit slipped up they should have provided at least a boil wash or a maintenance wash button of a 90deg high water level wash with fast agitation to give it a thorough clean through.

Post# 514743 , Reply# 5   4/30/2011 at 09:43 (4,606 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

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What on earth is a drip sponge?

Post# 514744 , Reply# 6   4/30/2011 at 09:45 (4,606 days old) by newwave1 (Lincoln, United Kingdom)        

newwave1's profile picture
Tom: Nice drawing! I always said i'd have preffered the indesit moon if it was seethru plastic even if it was coloured I think it would've sold better or if it had the hotpoint extendia dispenser in the bottom of the door!

Optima: Thank you for clarifying that! Even if they didn't want the machine to do 90 there should have been a combination of buttons that would trigger a maintainance wash i agree.


Post# 514958 , Reply# 7   5/1/2011 at 16:22 (4,605 days old) by kic ()        
Beats me?

Yes please do enlighten us




Post# 514969 , Reply# 8   5/1/2011 at 17:03 (4,605 days old) by ultimafan ()        
the mystery has been solved!

I was watching the report on Watchdog about the mould issue, and I was like "but every washing machine suffers from mould, what's so different about this?"

Since there is a "drip sponge" it is bound to harbour mould and other nasties if not cared for properly. The question is though, did Indesit mention this in their handbook? To maintain the drip sponge?

TBH, I thought the Indesit Moon was on the way out when Indesit introduced their new Prime range, and the absence of a decent 95* wash I think puts many off, I know I would be. We run our machine empty on a 95* wash with powder to clean off the gunk every month or so, plus I like being able to remove my dispenser, scoop out all the gunk and rinse it under the tap, the Indesit Moon's one looks a little fussy.

On top of that, we've limited the use of these concentrated gels, they just aren't all that brilliant, you can't possibly use a small cap of gel, in a drop of water at freezing cold temperatures and expect a good wash action ,I only use 40 or 60 now, no more 30 or cold washes as it harbours muck, and we have allergies and can't take the risk. We still care for the environment, try to use the dryer less, use energy saving lights etc.

I guess that using a good 60 programme on the Moon every couple of weeks, with regular cleaning of the Moon's dispenser with a good Ariel powder in every wash could get away with less mould and good wash, but I don't think many would do that.

Post# 515382 , Reply# 9   5/3/2011 at 06:26 (4,603 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        

chestermikeuk's profile picture
Its clearly mentioned and also if using ultra thick liquids or cloggy powders to place these directly in the drum, the machine is also supplied with "Spare Sponges" so you can always have a spare dry one!!

A bit faffy and in todays climate of Load & Press to Start, with not to much done on maintenance it was inevitable some would end up in the state shown on washdog - did you notice they all had "Gel" products on top of their machines in the programmes!!

We need to go back to dispensers like the old Servis Machines, very smooth sides that flush everything down....just like the Askos... I'm amazed at how many nooks & crannies manufacturers can build into some of these machines, which harbour gunk and dont flush out cleanly... ..Zanussi gets my vote for the worst!!

Post# 515429 , Reply# 10   5/3/2011 at 12:25 (4,603 days old) by ultimafan ()        

My point entirely Mike. The owners seem to have gels which aren't good. Powders and good wash progammes with high level waters and warmer temperatures need a comeback. I'm sure that if the machine came with spare sponges Indesit should have told them why? *confused*

Of course every machine can harbour mould, but Indesit had it worse as there was a sponge which could have got mouldy. If I did own one of these machines, and I know I don't think I will, I would change the sponge every wash and let the wet one dry before replacing.

Post# 515456 , Reply# 11   5/3/2011 at 14:36 (4,603 days old) by ozzie908 (Lincoln UK)        

ozzie908's profile picture
Can you wash the sponge with some hot washing?

Post# 515469 , Reply# 12   5/3/2011 at 15:53 (4,603 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
I still don't get what that sponge is for.

Post# 515563 , Reply# 13   5/4/2011 at 05:51 (4,602 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
Indesit Moon - Drip Tray

chestermikeuk's profile picture
Morning Louis, the drip tray holder & sponge is located at the bottom of the dispenser and catches any drips or excess water left from the cycle...

Post# 515564 , Reply# 14   5/4/2011 at 05:59 (4,602 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
The Moon

chestermikeuk's profile picture
and beyond..."Please use a super quality Bio Detergent with Bleach" or wash your whites & lights on 60d regularly for superb results!!!

Post# 515579 , Reply# 15   5/4/2011 at 07:31 (4,602 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Thank you Mike, I get it now. Would it be possible just to remove that thing? I wouldn't care about a few drops falling on the floor or ending up in the machine. Rather than having a wet sponge sitting in the machine all the time.

Post# 515606 , Reply# 16   5/4/2011 at 10:11 (4,602 days old) by chestermikeuk (Rainhill *Home of the RailwayTrials* Merseyside,UK)        
You can...

chestermikeuk's profile picture
Leave it out but the droplets will fall into the door boot, and thats what they are trying to avoid - its like all the condensated water in the dispenser, that usually just falls into the tub... BUT...the reported machines with issues are a fraction of overall - machine issue or user error??

Post# 515611 , Reply# 17   5/4/2011 at 10:34 (4,602 days old) by Haxisfan (Europe - UK / Italy)        
I'll definitely go with user error!

haxisfan's profile picture
I don't even blame the liquid detergents like many of you do... I'm mostly sure that the people who suffered these issues were using their machines on a regular basis stuffed full on a 30 degree mini cycle. It's OK to use cold/cool cycle in a front loader every now and again... not time after time!!

I said it many times and I'll say it again... I won't have an Indesit Moon even if it was the last washing machine on earth, however the mould problems reported on watchdog would have happened on the top of the range washer of the highest end brand should the conditions I hinted at above exist... full stop.

I still don't understand how difficult it can be for anyone to wipe down the door boot on completion of a cycle before unloading the machine! Mould, bad smells and whatever have you don't just grow on your machine overnight, even if you weren't careful enough to wipe your machine after every single use, surely you would be able to see the first tell tale signs of mould before it could degenerate to that appalling state shown in the show.

And don't just narrow it down to the drip-tray sponge because the machines shown were utterly disgusting from top to bottom!

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