Thread Number: 37017
Miele 3033 or top-end Electrolux or Samsung
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Post# 550583   10/19/2011 at 22:41 (4,652 days old) by dougpark714 ()        

We are in the market for new washer/dryers for our 1st level and 2nd level laundry rooms. We were lured by the size and speed of the new Electrolux Wavetouch washer with it's 14 min quick cycle and second floor vibration guarantee. The Samsung has similar specs with VRT plus vibration reduction. The Samsung is highly rated by consumer reports.

How do these units rate to the Miele 3033? I understand the 3033 is smaller in capacity but our bigger concern is the long cycle time which is 60 min or longer. Surprisingly, price is similar -- Electrolux and Samsung are ~$1700 for the washers.

What is the run time of the Miele 3033 -- especially the express cycle.
Does the unit vibrate a lot -- we're concerned about it on the second floor. But we can reinforce the room if necessary since it's new construction.
Is the smaller capacity an issue for a larger family and bulky items such as king duvet cover?

Post# 550586 , Reply# 1   10/19/2011 at 22:52 (4,652 days old) by dougpark714 ()        

Also, does anyone know if the Miele Supertronic is coming to the USA market?

Post# 550608 , Reply# 2   10/20/2011 at 00:52 (4,652 days old) by laundromat (Hilo, Hawaii)        

laundromat's profile picture
I have a Miele Touchtronic and it has a quick cycle (30 minutes)that has a wash and two rinses. I also have an LG (IN RED!!) I got brand new and it too has a quick cycle (35 minutes) that also has a wash(you can increase the wash time if need be)and two rinses. They both do a great job in that short a time and are the more common cycles I use. I also use the rinse and spin on my Miele which gives two deep, deep rinses in 20 minutes. I throw the detergent cap in and fill the fab soft disp. that gives me a 4 minute quick wash and a 4 minute deep rinse then a full 1400 rpm spin.I use that for towels and lightly soiled clothes like a dress shirt.I also HAD a Frigidaire Affinity with a quick wash and it too (like the Electrolux, it's twin) has a nice one but gives 3 full rinses instead of one or two.My Miele is my favorite.Fun to watch and gets my clothes real clean and well spun out.I'm still trying to get the interior light to stay on throughout the cycle.The F's and the E'luxes have a 3 minute time on their interior lights.

Post# 550704 , Reply# 3   10/20/2011 at 11:24 (4,651 days old) by mrb627 (Buford, GA)        
Price Difference

mrb627's profile picture
If the pricing was about the same on all three, I would vote for the Miele 3033 ahead of the others. As long as you are okay with the smaller capacity.


Post# 551187 , Reply# 4   10/22/2011 at 03:13 (4,650 days old) by MatthewZA (Cape Town, South Africa)        

wave touch because they're HUGE and in my opinion, super cool

Post# 551290 , Reply# 5   10/22/2011 at 16:20 (4,649 days old) by whirlykenmore78 (Prior Lake MN (GMT-0500 CDT.))        
Quality first

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Go for the Miele unless you would be interested in a FL Speed Queen made the same as the commercial ones this is also a good choice.

Post# 551296 , Reply# 6   10/22/2011 at 17:13 (4,649 days old) by AZREOSpecialist ()        

I don't understand why you are comparing the W3033 (small capacity) to the super large Electrolux? Why not instead compare the Miele W4842, which is much larger? I think that is a far better machine than anything made by Electrolux, plus it has a 4.0 cuft capacity. Both the W4842 and W3033 are 110v machines. Neither can heat the water over 158F. The W3033 costs more than the W4842. It's a no-brainer to opt for the W4842.

Post# 551314 , Reply# 7   10/22/2011 at 19:41 (4,649 days old) by mrb627 (Buford, GA)        
W3033 vs. W4842

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I was led to believe by my local Miele dealership that the w30XX was built to the higher quality of the European machines and the w48XX machines were cheapened to better appeal to the American market. If capacity was a non-issue, the smaller machines were better built and the wiser choice.


Post# 551351 , Reply# 8   10/23/2011 at 03:10 (4,649 days old) by qualin (Canada)        
My opinion

I considered the Miele W4842 myself. One of the local appliance shops here had a floor model demo about a year old, but they had to sell them with the pedestals. Both the washer and dryer would have been $4000 in Canadian funds. (Ouch!)

Keep in mind that the Miele W4842 has been discontinued and replaced with the IntelliQ 200. I think they're exactly the same machine, except the newer one has a black control panel, while the older one had a white one.

I purchased a Huebsch ZFN50R (aka Speed Queen AFN50R) because I wanted something with a steel outer tub, (Most are plastic) had stainless steel vanes in the tub (Most are plastic) and was designed for light commercial use instead of domestic use. I kind of figured that I didn't really need all of the extra cycles the Miele offered and it was a bit cheaper.

I looked at all of the different brands of front loaders out there and wanted something with decent capacity but also had the high quality of European machines.

The Miele IntelliQ 100 sells for $2049 in Canada, while the Huebsch ZFN50R sold for $1800. It seemed to me like spending $249 less to obtain a better quality washer was worth it. The only downside is that the Huebsch has a 3.3 cu.ft drum while the Miele has a 4.0 cu.ft drum. Not to mention it has less cycles.

Apparently, here's what I found by doing some Googling:
Capacity in Cubic Feet = Capacity in Kilograms / 3.5
Using this formula:
5.5 Kg (12 lbs) washers have a 1.57 cu.ft tub capacity.
The 4.0 cu.ft capacity of the Miele IntelliQ 100/200's would make it a 14 Kg washer. (30.8 Lbs)
The Huebsch / SQ would be a 11.55 Kg (25.4 Lbs) washer.

That sounds about right to me..


Post# 551397 , Reply# 9   10/23/2011 at 11:58 (4,648 days old) by AZREOSpecialist ()        

The W4842 comes out of Miele's commercial washer plant in the Czech Republic. It's the same assembly line that produces $10,000 machines. Some equate the W4842's fiberglass outer drum with "lower quality", however it is a much better heat insulator than stainless steel which is why you will find fiberglass outer drums predominantly on 110v machines. You need a better insulator to help limit heat loss when a lower wattage heater is being utilized. In this respect, the W3033 shares the same heater and wattage limitations as its bigger cousin, so no bonus there. It's stainless outer drum will result in better heat conductivity and higher heat losses during washing.

You simply cannot compare Electrolux to anything Miele in terms of quality. You just can't. Electrolux is crap. Check out the opinions on Garden Web and I think you'll agree.

INTELLI-Q IS FOR CANADIAN MARKET ONLY! These machines are identical in function to the W4842 in the USA, with minor cosmetic changes. These machines are NOT available in the USA and the W4842 is still the current model. The Intelli-Q 200 is Canada's version of the W4842. It is functionally identical in every way, down to the annual energy consumption, number of cycles, types of cycles, etc.

Post# 551449 , Reply# 10   10/23/2011 at 18:34 (4,648 days old) by qualin (Canada)        

Thanks for the input Azero.

My guess is that the IntelliQ models just have French labeling on the keys. Not sure why they just don't sell the same model.

I saw a youtube video of someone showing the inside of their W4842 and the outer drum looked like it was made of plastic to me. Maybe it is fiberglass? In the video I've linked you'll notice a few things:

- Springs holding the outer tub in place. Where are the shock absorbers?
- Outer tub looks like plastic to me, not fiberglass. Opinions?
- Notice also the paddles in the tub are plastic with metal on top, as opposed to being completely metal and integrated into the tub.

Where I live anyway, the salesperson at the local appliance shop mentioned that there are far more repair shops who can repair a Huebsch / SQ and parts are cheaper and considerably easier to obtain. Alliance Laundry Systems, who makes Huebsch and SQ is based out of Ripon, WI, while Miele would probably ship parts over from Europe if they weren't in the Edmonton, Alberta warehouse.

The youtube video I attached made up my mind fairly quickly.


Post# 551453 , Reply# 11   10/23/2011 at 20:42 (4,648 days old) by ronhic (Canberra, Australia)        
er...the metal tipped paddles...

ronhic's profile picture

...are in the dryer....they are part of the dryers sensor system

Post# 551454 , Reply# 12   10/23/2011 at 20:49 (4,648 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Heat Loss With Miele Washers With SS Tubs

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Am here to tell you that once our Miele washer reaches the set temp the heater shuts off and rarely kicks in again, even on long "normal" cycles.

The only time one has found this not to be true is when either one has stopped the machine (such as for runnng out on an errand), or a long soak cycle. In the first case the heater *may* kick on again depending upon how long it was sat sitting (and even there have found not very often), and the latter still more of the same.

Post# 551478 , Reply# 13   10/24/2011 at 00:42 (4,648 days old) by johnd (Oakland, CA)        
2nd floor...

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I would seriously consider adding a subfloor and somehow isolating the laundry area from any joists running through horizontal support beams. I have had a Miele W1926 in the 2nd floor laundry of my home for years. The machine is an excellent performer, but I must be honest... when it spins, the entire floor vibrates. I intend to somehow resolve that in a remodel, but if I were building anew, I would find some way to isolate the laundry area so that you don't have to ever worry about the vibration issue.

Post# 551633 , Reply# 14   10/24/2011 at 17:14 (4,647 days old) by dougpark714 ()        

We were considering the 4K series but got a bit concerned from the various reviews. Also, it's strange that Miele only sells this model in the US. In the rest of world, they get the larger supertronic 5000 series which has steam, auto detergent dispenser, etc.

Post# 551635 , Reply# 15   10/24/2011 at 17:20 (4,647 days old) by dougpark714 ()        

Thanks, this is very helpful. This 2nd floor vibration issue was leading us to the electrolux and samsung units which are suppose to be more balanced and quieter during the max spin cycle.

I agree the size between the 3033 and electrolux/samsung are totally different.

I wonder if pouring concrete base on the 2nd floor laundry area and reinforcing it will be enough to isolate the vibration. Miele recommends a certain subfloor thickness

"I would seriously consider adding a subfloor and somehow isolating the laundry area from any joists running through horizontal support beams. I have had a Miele W1926 in the 2nd floor laundry of my home for years. The machine is an excellent performer, but I must be honest... when it spins, the entire floor vibrates. I intend to somehow resolve that in a remodel, but if I were building anew, I would find some way to isolate the laundry area so that you don't have to ever worry about the vibration issue. "

Post# 551723 , Reply# 16   10/25/2011 at 02:00 (4,647 days old) by johnd (Oakland, CA)        
Concrete on top of a thick subfloor...

johnd's profile picture
sounds like a good idea to me. If the budget allows, I would go for a larger capacity Miele. You will have good performance for years and years, so cost averaging may make it worth it in the long run. Don't forget a floor drain, especially if you put in a concrete pad. Good luck, let us know how it turns out.

Post# 552225 , Reply# 17   10/27/2011 at 09:50 (4,644 days old) by AZREOSpecialist ()        

The supertronic 5000 has the same capacity as the W4842 - 8 kg. Not true that it has a larger capacity. The plastic paddles another member saw were from the Miele dryer, NOT from the washer. The tub has springs on top and shock absorbers underneath (not shown in the video you cited). The W3033 has the same suspension system, albeit for a smaller drum. The suspension of both the W3033 and W4842 is inferior to that of Asko or many cheaper brands. Miele has put very little effort into designing the suspension system in these two machines compared with their competition - that is the only thing that is lacking, in my opinion.

If a quiet spin is important to you, don't even consider the W3033 or W48XX series. You will not be happy.

Post# 552310 , Reply# 18   10/27/2011 at 17:21 (4,644 days old) by dougpark714 ()        

Thx, yes, noise is an important factor for us. We may need to also consider Asko -- 70db at full spin. Asko also seems more stable. But I doubt Asko is as reliable as Miele.

Post# 554823 , Reply# 19   11/7/2011 at 15:46 (4,633 days old) by Jsneaker ()        
Get the Samsung!


I had a 2010 Electrolux I-touch washer for a month, and sent it back! I HATED IT! Don't let the capacity claim fool you, because my beautiful Samsung WA448AAW I got a swap for from my dealer, holds just as much. Just don't expect to "wash 19 pairs of jeans" in any machine-that will severely overload any home washer. I have washed 10 pair of jeans in the Samsung on "Towels" cycle, with excellent results-that would be the max. My Electrolux took forever to balance many loads, therefore skipping spins and rinse effectiveness. The machine even sometimes refused to do intermittent spin and also stopped the final spin cycle just as it came to top speed! It also is a belt-drive, which is not as good as direct-drive. The big Miele's are overrated-they make quite a bit of vibration during spin! The design is awkwardly funky, too. Plus, Speed Queen front-loaders just do not match the Samsung's quality! If you want a commercial-quality machine, then buy one!(: I would now rather go back to a good Kenmore top-loader.


Post# 554833 , Reply# 20   11/7/2011 at 16:23 (4,633 days old) by coldspot ()        

Have not been here in a long time but seen this post. Do not buy samsung I have had one that was under ge name. I say had not even 2 years old and it has been sent to the dump.

This washer was fixed once under warranty worked fine but then the same thing happen aging. Cost to fix hold your hat $1279.97 price of washer around $800.00.

I now am washer shopping myself but think I will stick to a twin tub over another front loader. I am at the point if it cost more to fix it then to buy it I will buy cheap from now on.

This is the washer I had will bever buy GE aging they suck. There cs was not nice told me to fix it or buy a new unit would not help at all with this washer..


Post# 554839 , Reply# 21   11/7/2011 at 16:34 (4,633 days old) by ronhic (Canberra, Australia)        
But I doubt Asko is as reliable as Miele.

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That is a fair comment, but subject to change at the moment.


The for-runner to the ASKO name was ASEA Cylinda (from 1978) and ASKO is still sold under the Cylinda name in Sweden. ASEA machines were about as close to Miele reliability as you could care to find and then, the firm was sold to ASKO in 1988 and then to Antonio Merloni in Italy in 2000. Quality did drop and has taken an age to start to climb back.


Now, ASKO was sold to Gorenje in July 2010.


Gorenje make significiantly better quality appliances to start with when compared to anything Antonio Merloni have made and I would fully expect ASKO to become Gorenje's international flagship brand with a return to overall quality similar to Miele. In fact, I'd suggest that if you look at a 5 year old ASKO and a new one, you'll see the difference straight away.


Let's not forget that reliability is not generally based on current models, but experiences that people have had with machines that can be quite aged and if a brand has been sold, then you can't rely on anything you've read....what you can rely on here is that ASKO's new owner makes better appliances than it's former owner....just about any European on here will confirm it....and Gorenje will not want it's reputation tarnished by poor quality.

Post# 554938 , Reply# 22   11/7/2011 at 23:00 (4,633 days old) by aaronfitzy (Pennsylvania)        
Belt Drive vs. Direct Drive FL's....

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As Jsneaker commented above, he feels a direct drive front loader is "better" then a belt driven one. I have to disagree with this. I think if some kind of drive system failure were to occur, a belt driven system would be much easier to work on. Am I wrong?


Post# 554963 , Reply# 23   11/8/2011 at 02:36 (4,633 days old) by qualin (Canada)        

Asko was one of the brands I was considering when I was going to buy a new washer. I was considering the W6903, but the washer itself requires 220 volts. (@ 60 hz!) Fortunately, the dryer has a power supply included for the washer, so you have to get them as a matching set. (At least, this is what I read on the Asko website.)

I think that any washer with a 2000 RPM spin cycle probably is built to last, provided that you don't use that spin speed very frequently and use common sense. :) I've heard they use Volvo Semi Truck bearings, which is encouraging.

There were three things that put me off to buying one. The first was price. The second was the capacity and lastly, the supportability. I was concerned about having to wait a month (or two?) or so to get parts if it ever broke down.

I'm quite happy with my Huebsch, but I don't think it would be suitable for your second floor situation unless you put down a concrete floor. If you want quiet, you'd almost be better off with a top loader, provided that you wouldn't mind the increased water consumption.


Post# 555103 , Reply# 24   11/8/2011 at 14:13 (4,632 days old) by ronhic (Canberra, Australia)        

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It's quite interesting the differences that countries have with appliance reliability and support.


My mother had her ASEA (ASKO fore runner) from 1989 until 2009 - 20 years and ASEA as a brand had been available on our market for several years before that. During that time the machine had 2 service calls. One was to sort out the door latch as it become disconnected and another was for a timer problem as it wasn't advancing smoothly.


Neither had caused the machine to stop and only the timer had caused any form of delay. I've just been told 'about a week' on the phone. It would seem our spares and servicing is faster.


The only thing that prevented her buying another was money. I bought the ASEA for her and now that they've both retired, they couldn't justify $1400, which, I may add was only a fraction more than I paid 20 years earlier.



Post# 555136 , Reply# 25   11/8/2011 at 16:50 (4,632 days old) by dougpark714 ()        

Does anyone know why Miele does not bring their more higher end washers to the us? The specs on the supertonic 5000 series looks awesome. See link below

CLICK HERE TO GO TO dougpark714's LINK

Post# 555139 , Reply# 26   11/8/2011 at 16:52 (4,632 days old) by dougpark714 ()        

Sorry, wrong link in last post. Correct link below

CLICK HERE TO GO TO dougpark714's LINK

Post# 555200 , Reply# 27   11/8/2011 at 18:51 (4,632 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        

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Much probably as to do with the USA's *backwards" power system that delivers mainly 120v/60amps (with exceptions) versus the standard 220v/50amps found all over Europe and elsewhere. This means Miele has to modify units going to the US market.

Post# 555257 , Reply# 28   11/8/2011 at 21:41 (4,632 days old) by ronhic (Canberra, Australia)        
Power is probably part of it...

ronhic's profile picture

....but I'm sure that there are other factors too. Price will certainly be one of them. In Australia, noting that our dollar is actually worth more than the USD at the moment, the W5000 Supertronic is AUD$5000....or basically double the numeric value that it is retailed for in the UK.

Post# 555279 , Reply# 29   11/9/2011 at 01:15 (4,632 days old) by qualin (Canada)        
Ow Ow Ow

Currently, $5,000 AUD (Australian) is $5,237.23 CDN (Canadian)


That's a downright crazy amount of money to spend on a washer. The Miele W4842 runs just a little over $2500 CDN here.

Launderess, to correct you.. European power is 220 volts, 15 amps, 50 Hertz. (3300 watts) .. North American Power is 117 volts, 15 amps, 60 Hertz. (1755 watts) I don't really consider North American Power to be "Backwards", but it is safer.

One reason why European washers simply can't work in the US is because the heaters consume too much power for a typical US power circuit.

Dougpark, if you are worried about vibration and noise, it would be better to consider either a top loader, which won't vibrate as much as a front loader, or to consider a smaller capacity front loader, which won't vibrate as much as a large capacity front loader.

IMHO, I would agree with the other members on this forum that Miele makes some of the highest quality machines on the market, but you'll also pay for it as well. The old saying goes, "You get what you pay for."

As a FYI, Miele would have been my second choice over Huebsch, with the W4842, but I wasn't prepared to drop $4k on a washer/dryer set (Those were demo models!) and the Huebsch washer/dryer set was nearly $1500 cheaper for the same quality.

Post# 555446 , Reply# 30   11/9/2011 at 17:25 (4,631 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
How Is 120V Power "Safer"

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Than 220v? I mean if a properly trained person does the installation and all other precautions are observed both should be equal.

I say the American system is "backwards" because for many applications it is not the most efficient electircal system. There is a reason one rarely finds commercial laundry equipment even without heaters that run on pure 120v power.

Regarding cost of Miele's front loaders, historically H-Axis washers have always cost more than top loaders. More still if one does the thing properly and builds a machine to last. Much of the cost difference is due to the design nature. A front loader not only has to keep water inside the tub, but remain quite stable upon spinning heavy wet laundry.

In Europe and elsewhere that markets are dominated by front loaders costs can come down a bit as there isn't the competition from top loaders (with central agitators).

Even the most inexpensive commercial front loader will cost more than the highest priced domestic unit. However again those machines are built to give years of service.

Post# 555563 , Reply# 31   11/10/2011 at 00:35 (4,631 days old) by tolivac (greenville nc)        

Note:More people are electrocuted on 120V than 220V or other voltages.

Post# 557213 , Reply# 32   11/17/2011 at 10:03 (4,623 days old) by Jsneaker ()        
Post# 551397, Reply# 9 10/23/2011 at 11:58 by AZREOSpecial

Miele's large 4 cu/ft washers here have a carbon-composite outer tub, called "Glaron". It is yellowish in color, and drastically helps reduce drag with the water while spinning the SS wash drum, and also helps insulate the heat from the interior of the machine's cabinet. As far as Launderess' comment on voltage, it's 60 or 50 HZ(cycles), and NOT amps!

Post# 557487 , Reply# 33   11/18/2011 at 01:50 (4,623 days old) by qualin (Canada)        
To JSneaker

This should be somewhat relevant to the topic..

How does Glaron compare to Porcelain coated steel? I know that it doesn't retain as much heat, but what about the hygienic factor? Will it hold soap residue, grime, dirt, mold, mildew, etc?

Is it true that a lot of European washers just have a steel outer drum without a Porcelain coating? As I've read in other threads, Europeans don't use bleach as often (or at all?) than North Americans, so the machines are built differently. As a result, they don't require that extra coating.

As well, from what I understand, Porcelain covered steel is much more expensive to manufacture, which is why most washer manufacturers use plastic outer drums.

In the Youtube videos I saw, Glaron looks one heck of a lot like plastic, so it was easy for me to make that assumption.

I wish that there had been some better information on their site. It seems to me that many washer manufacturers don't want you to see the inside of their machines.

Post# 557497 , Reply# 34   11/18/2011 at 03:56 (4,623 days old) by mieleforever (SOUTH AFRICA)        
the using of bleach

That is correct, the Miele machines does not have a compartment for bleach as far as I am concerned. Our Miele only has 3 compartments 1 for softner, the main wash, and a prewash which we rarely use. There is no need for bleach in a frontloader. It just washes better and cleaner with less water and washing powder. Get yourself a Miele and you will see the difference between the t/l and f/l. I too was once a t/l camp fighter but at the end of the day the f/l won me over and I would not ever look back. and they are much more gentle on your clothes.


Post# 557501 , Reply# 35   11/18/2011 at 04:33 (4,623 days old) by Launderess (Quiet Please, There´s a Lady on Stage)        
Enameled ( Porcelain) Covered Steel

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To my knowledge was and or is used on BOL and lower end front loaders sold on the otherside of the pond. Better quality and top shelf units have stainless steel outer and inner drums, well they used to at least.

We once had a Malber unit built by one of the Merloni brothers companies and it had enameled steel outer tub.

Glaron K is fiberglass and one is told it is also used for hulls on very expensive yachts.

Post# 557503 , Reply# 36   11/18/2011 at 05:15 (4,623 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

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Launderess is right. A lot of European frontloaders had porcelain coated steel outer drums. Even Miele's had them for quite a while. Later stainless steel outer drums became the norm. That was until some manufacturers changed to the Carboran outer drums. I have never seen a plain steel outer drum on a European frontloader. And I have never seen a European frontloader that didn't have a stainless steel inner drum apart from a machine that came with a removable, plastic drum (I forgot the name).

In Western Europe (not the UK) the voltage is 230 Volts and the regular amps is 16. I only have 16 amps fuses. So 230 x 16 makes 3680 Watts.

Washers are relatively cheap in the Netherlands. Besides that we are one of Germany's biggest tradespartner. A BOL Miele (W1712) costs 799 euros overhere (around 1080 American dollars).

Post# 557951 , Reply# 37   11/20/2011 at 02:48 (4,621 days old) by qualin (Canada)        

OK, but from a Hygenic and durability perspective, is porcelain coated steel or stainless steel better than Glaron, or is it equal?

If a salesperson could have told me the difference, I may have bought a Miele W4842 instead of my Huebsch ZFN50R.

Post# 560854 , Reply# 38   12/2/2011 at 16:05 (4,608 days old) by Jsneaker ()        
Bud, stick with your Huebsch!

You obviously got the machine of your dreams, I have not! NA-made stuff is no longer made well, sadly. I would never buy a SQ or equivalent front-loader. I have yet to try the fairly-new top-load SQ's in my apartment building laundry room, but I am not too eager to use a "public" machine there! Just leave any-loading-type washer's door open after washing until the next washday(unless it's in the way, leave it propped-open. You won't have to deal with mold or such. My machine stays open after the last wash to the next time it's used! It still smells like new! I am tired of competing with "know-it-alls".

Post# 561004 , Reply# 39   12/3/2011 at 15:24 (4,607 days old) by mikepaquette ()        
Samsung Hmmm

My Samsung set is less than 1 year old (next March) and the washer has been out of service for 3 weeks now. Suspect the mother board. The error code that comes up is not even in the service manual... Just my thoughts. Mike

Post# 561008 , Reply# 40   12/3/2011 at 15:42 (4,607 days old) by nmassman44 (Brooksville Florida)        

nmassman44's profile picture
Rut roh! My Maytag Samsung built Neptune gave me that error code and its something to do with the heater in the sump not responding. In fact they were recalled because of a fire hazard and Maytag sent me the solution...a plug in circuit breaker that plugs into the outlet and the washer plugs into that. How I got it to work was to unplug the beast and wait for a couple of mins to reset the control and it should work.

Post# 561009 , Reply# 41   12/3/2011 at 16:01 (4,607 days old) by mikepaquette ()        

Thank you It has been unpluged for over a weel and the same code comes up. Thank you , Mike

Post# 561030 , Reply# 42   12/3/2011 at 19:01 (4,607 days old) by nmassman44 (Brooksville Florida)        

nmassman44's profile picture
Well sounds like your machine has a bigger issue then.

Post# 561085 , Reply# 43   12/4/2011 at 02:05 (4,607 days old) by qualin (Canada)        

Hey Jsneaker, I apologize if I came across sounding like a know-it-all. I don't know everything, but I try to sometimes. :) I'm glad to hear you enjoy using your Samsung machine. If you ever visit Calgary, send me an e-mail (qualin@n0$ and we'll get together and chat over a cup of coffee or something.

Mike, sorry to hear about your Samsung issues. I hope the service techs eventually get to the root cause of the problem.

One feature I did like about the LG washers, I wish more washers had this, was that if the washer produces an error code, you can call the service center, hold your phone up to the machine and tell it to produce noises which they can hear and decode over the phone which describe the issue.

My suspicion is that it works on the principle of a 300 baud modem, just a frequency shifted tone which transmits data at 300 bits per second.

Post# 563258 , Reply# 44   12/14/2011 at 14:20 (4,596 days old) by Jsneaker ()        
Post# 561004, Reply# 39 12/3/2011 at 15:24 by mikepaquette

Mike, my Samsung worked fairly well for one month after receiving it, then the machine started to skip spin cycles and/or shorten them. I called Samsung, and they sent two adorable young Korean guys to fix my mother board, which was replaced! Since then(July 2010) our machine has been working pretty well, with few complaints from me. I am still disappointed at the low water levels these machines use, so I mostly use the "Towels" cycle, which uses more water,and adds a third rinse. The cycle takes 1:13 normal or 1:18 heavy(which I use). I also got an extra 3 months on my warranty for registering the washer online.

Post# 563262 , Reply# 45   12/14/2011 at 14:31 (4,596 days old) by henrypeter21 ()        
Samsung Eco Bubble

I have heard that samsung now produce the Eco Bubble for people who cant afford high temperatures. Do eco washes actually work, at the moment i always use at least 40c usuallly, although the hotpoint wml540p has eco washes on it, but "Synthetics and "Fast Wash" dont spin any higher than 800 (1400 i prefer).

Post# 563263 , Reply# 46   12/14/2011 at 14:32 (4,596 days old) by Jsneaker ()        
Hi Bud!

I would very much like to visit Alberta sometime, I've been to BC, ON, QC and NB. I definitely would like to meet you, and also a nice You Tube & Facebook new friend. I don't mean to imply you're a "know-it-all" guy, but you do have an admirable wealth of knowledge like me! To meet more AW guys would be so nice, it is a dream very slowly becoming able to realize. I've had the great pleasure to talk only with Peter "peteski", and lost contact with "mistereric" a few years ago. Malcolm in GA is near dear friends and my family, but we haven't "connected". I have gotten emails from "rhonic" and another gentleman from AW.

Post# 563360 , Reply# 47   12/15/2011 at 03:59 (4,596 days old) by qualin (Canada)        
To Henrypeter21

I believe they call "Ecobubble", "Powerfoam" over here. Sounds a bit more.. uhm.. "American" I guess.

The thing I've been led to believe is that suds are supposed to prevent front loaders from washing clothing properly.

For me, since we have very hard water here, I would suspect that a system like that would gum up and eventually fail after a few months if not a few short years, since detergent doesn't dissolve as readily and water leaves deposits on everything.

That also would probably prevent one from using normal detergent as the machine would very quickly suds lock.

I would personally like to see the powerfoam system in action. Youtube videos don't really do it for me.

Again though, everything I've heard and seen about that system seem to indicate that it is just a marketing gimmick and doesn't really add too much practicality into the cleaning effectiveness of the machine.

Post# 563361 , Reply# 48   12/15/2011 at 04:08 (4,596 days old) by qualin (Canada)        
To Dougpark

Hey Doug.

After re-reading this thread after two months, here's what I think... (You may have already bought the machine, but I just should get my opinion out there..)

I have determined that most likely what you want is a smaller capacity machine. The larger capacity machines put more stress and pressure on the floor and would cause more noise, vibration and shaking, even with Samsung/LG VRT.

Unfortunately, as a compromise, washing anything king size would probably require a trip to the laundromat, where a larger, better suited machine will do the job. How often do you see yourself doing a load of king-sized items anyway?

I believe that the Asko W6903 would most likely be the most suitable candidate for what you are looking for in a washer/dryer. If the machine can handle a 2000 RPM spin speed without jumping around and killing someone, chances are, it would be lot quieter if you used a spin speed that's half that.

Keep in mind that a lot of European designed machines are designed to be used in a Kitchen, so they're supposed to be quiet. Whereas a lot of North American machines are designed to be used in a basement with a concrete floor. :)

If you do make a decision, post pictures and videos!!

Post# 563665 , Reply# 49   12/17/2011 at 04:09 (4,594 days old) by favorit ()        
Supertronic W 5000 is smaller than W4842

Hi @ everyone,

the miele supertronic is 60 cm (somewhat 24 inch) wide and deep.
How can you say it is bigger than the american W 48XX machines ???

The W 4840/42 are true 8 Kg machines as their drum has a 80 cubic decimetres (a.k.a "litres") inner drum.

Here in Europe those frontloaders wider and deeper than 60 cm / 24 " have been a market flop. Whirlpool german factory has always produced much more Duets than european counterparts (Dreamspace, basically a 230 Volt Duet). LG and Samsung gave up to sell in EU big machines. Now producers are focused to put in 24"x24" machines thi biggest drums as possible. LG has a model with a 71 cu dec drum. They claim it can wash 11 Kg , actually it is a 7 kg machine. That' s why I bet we won't ever see the W48XX here in Europe.

In dryers this fact is even more ridicolous. Same sized drums (say 110-115 cubic decimetres ) 10 years ago were sold as 5 Kg dryers, nowadays they are claimed as 8 Kg machines.

The actual 8 Kg Mieles are the american W48XX and the professional Octoplus, period :-)

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