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Thread Number: 37063
Miele G863 SCVI Incognito DW is flooding |
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| Post# 551345 10/23/2011 at 01:40 (4,568 days old) by johnd (Oakland, CA) | ||
Help! My Miele dishwasher has a problem. The power button is off, and after several hours there is water in the bottom of the tub and on my kitchen floor. I have cleaned both the filter and the drain pump. The machine will drain when a cycle, e.g. normal/130F cycle 1", is selected but will not progress beyond the initial drain cycle. Any ideas? I have turned off the water supply to the dishwasher to prevent flooding.
Now a commentary on Miele service. On the plus side, the man who spoke with me was very polite and professional over the phone. On the minus side, when I called on Oct. 19th, the first available service appointment was Oct. 31st! I expect faster service from Miele. This is a bit surprising to me. I was also told that the service charge will be a minimum of $175. This seems a bit much, even for the S.F. Bay Area. Does anyone know of another repair service near Oakland that knows how to repair a Miele? Thanks. | ||
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| Post# 551476 , Reply# 2 10/24/2011 at 00:19 (4,567 days old) by johnd (Oakland, CA) | ||
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Thanks, is this a layman's job?
Tom,
Thanks for the guidance. I had followed both of your suggestions, by turning off the water valve to the dishwasher and always turning my hot water heater to "vacation" mode before leaving for any period of time. The problem is that the dishwasher will not advance beyond the initial drain portion of any wash cycle selected. It's as though it knows there is a problem with the water inlet valve and it keeps draining to compensate for that. I'm not formally trained on appliance repairs, though I am adventurous. Is the water inlet valve something that I should be able to access and inspect/clear on my own without undue risk to the machine? I also suspect there is a bit of grit caught in it. My hot water heater recently failed and in the process of troubleshooting, a lot a grey, particulate matter came through the pipes. There is a reasonable cause to support your theory of grit blocking valve closure. About Miele service, the cost is one thing, but what really blows me away is that at those prices they expect a customer to wait 12 days for a repairman to show up. I expected to see a service person within three days at that price point. | ||
| Post# 552493 , Reply# 4 10/28/2011 at 20:23 (4,562 days old) by johnd (Oakland, CA) | ||
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It's fixed now.
Thanks for the suggestion Jerrod. The Miele guys came over today, and unfortunately it was my circulation pump that had failed. They replaced it, and it works like new again.
I asked what might cause the circulation pump to deteriorate and fail, and they told me that overuse of detergent is a primary factor. The suggested I use one teaspoon of powdered detergent. That is way below the 20ml line to which I usually fill the detergent cup. Interesting that the manual also recommends 20ml for normal loads. But I'll try it, and if the dishes are clean, I'll go with it. | ||
| Post# 552558 , Reply# 5 10/29/2011 at 06:06 (4,562 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada) | ||
dishwasher detertgent tabs
Most dishwasher today recomend using tabs to wash dishes like finish dishwasher tabs or cascade dishwasher tabs me in my kenmore elite i use the cascade dishwasher tabs soap amd i do not have any problem with my dishwasher and also when needed i clean my dishwasher with finish dishwasher cleaner every 3 months
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