Thread Number: 42370
Miele W1986 Cold Water Intake Problem |
[Down to Last] |
|
Post# 623536 , Reply# 3   9/9/2012 at 04:01 (4,247 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
Checkrate/Likes
 
     
Will fail sooner or later, Miele's are no exception.
We have very soft water and my Miele's cold water valve behaved the same as your's about a year ago, so called service to have it swapped out. Thing is that Miele washers use cold water not just for the rinse but during parts of the wash cycle as well (such as when filling and indicators tell the unit internal water temperature is higher than what the thermostat is set for), and if the unit cannot get cold water when called for will shut down/indicate fault. My unit is older than either of you guys and have had Miele out here at least once a year on average for various issues. Yes, it tis expensive but want to keep the old girl up and running. Most repairs can be done by the owner if he knows how to do so properly. All one then need to is order the proper parts from Miele. In the case of the water valve watched Miele's tech do it and while one wouldn't want to, the process wasn't *that* bad. |
Post# 623560 , Reply# 4   9/9/2012 at 06:08 (4,247 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
Checkrate/Likes
 
     
|
Post# 623589 , Reply# 5   9/9/2012 at 10:51 (4,247 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
Checkrate/Likes
 
     
|
Post# 623602 , Reply# 6   9/9/2012 at 12:21 (4,247 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)   |   | |
Checkrate/Likes
 
     
|
Post# 623693 , Reply# 10   9/9/2012 at 16:45 (4,247 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
Checkrate/Likes
 
     
Well yes and no.
On my Miele the washer will add cold water if it senses incoming water temperature is higher than what the thermostat is set to, however if one raises the setting cold water intake stops. This system by the way is the reason Miele washers must have both intake (hot and cold) connected even when using a unit as cold fill only. One can start wash at any temperature one wishes. To save electric costs when doing a boil wash often will pre-wash in warm, then do the main wash starting at tap hot (120F or 140F depending upon if the boilers are on producing heat in winter), so not as to wait about for heating cold water. Also when doing a "cleaning out" cycle will also start with hot or very hot water. Mind you my machine is older so maybe things that came along with the 19** series and after are different. |
Post# 623697 , Reply# 11   9/9/2012 at 16:59 (4,247 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
Checkrate/Likes
 
     
One did say "on average".
Have only had the unit for about fifteen years or so, and was making a guestimate. Wasn't charged for all the calls as the first several were to deal with a problem that Miele never solved and has given me the run around. Unit stopped spinning going into high speed final spin when selected and have been given various answers as to why. Aside from the nintial installation call out have had the following: New drain pump and speed switch New cold water valve That seems to have been about it so in hindsight Miele hasn't been out *that* much that one has been out of pocket for, however the unit still will not spin at high speed. Latest theory is it could be the tachmeter (sp?), but since one feels that should have been investigated during any of the previous visits aren't going there yet incurring a call out charge. Also Miele recently changed their call out pricing scheme. Back when one had those calls it was flat rate plus parts. Today IIRC they now charge a nominal fee just to arrive and then bill for labour/time and parts. So the longer they are working at your home the more it will cost. As for running for eight years before having a problem, what can one say, nothing is perfect. While Miele does build great washers, things do happen which is why spares are stocked and sold. It will also depend upon much the machine is used and how. Someone doing several loads per day is obviously going to put more wear on a unit versus one that is say at a summer cottage. When all is said and done the only thing you can do to lessen call out charges is order spares and do the work yourself (common enough in Europe/UK), or use the unit until several (if any) things are "broken" and have one big service call. For instance one had no idea the pump on our machine was bad, but the tech said it was going so best swap it out and be done. Pump was ordered and installed so that was that. |
Post# 623709 , Reply# 13   9/9/2012 at 17:51 (4,247 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
Checkrate/Likes
 
     
Can select any water temperature one wishes for certian cycles, though IIRC for special ones like "Woolens" there is a max setting internally that cannot be changed. Have never tried washing wool at anything >100F so cannot be sure.
If the temp dial is turned off (tap cold) the washer's sensors aren't activated and whatever water goes in is what it is. For the pre-wash one *thinks* heating will stop at 100F, regardless of how high the chosen setting. Again cannot be sure as it's been ages since one has read the manual and never tried going over warm water for pre-washing anyway. Most times use tap warm anyway to save energy costs. Today's modern detergents will shift blood and other "do not start in hot water" stains quite well in warm water and it also serves to heat up the tubs for the "hot" wash to follow. |
Post# 623719 , Reply# 15   9/9/2012 at 19:17 (4,247 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
Checkrate/Likes
 
     
You can order the part and do the work yourself. All that is required is the proper tools and a bit of time. Miele tech support will help walk you through it and or you can ask for assistance in the group.
For the valves you have to open the front of the unit (IIRC) then pop the top off, the rest is merely series of unclamping, unscrewing, removing, swapping, reclamping..... Miele's techs often will tell customers on a service call for an older unit to "chuck it" and buy new. It's your money and your call. IMHO it's going to take something major like bearings, motor or something to go before I get rid of my unit. It does what I want and more importantly uses enough water to get the job done. Finally suggest you do a search of forum archives, as most everything "old" is new again in terms of questions on washers. We have been down this path with other members and their Miele's as well. CLICK HERE TO GO TO Launderess's LINK |
Post# 623720 , Reply# 16   9/9/2012 at 19:24 (4,247 days old) by lee280zx ()   |   | |
Checkrate/Likes
 
     
Launderess -- I should do it myself. I'm very handy and have every tool known to man. I don't know when I got so lazy. If my latest idea doesn't work, I'll probably give it a whirl. Thanks for the suggestion. |
Post# 623975 , Reply# 19   9/10/2012 at 17:54 (4,246 days old) by jerrod6 (Southeastern Pennsylvania)   |   | |
Checkrate/Likes
 
     
Here is the top of the valve unit containing the electronic connection points. But this doesn't look like anything you can just prey off. I dunno. This post was last edited 09/10/2012 at 18:32 |
Post# 623976 , Reply# 20   9/10/2012 at 17:56 (4,246 days old) by jerrod6 (Southeastern Pennsylvania)   |   | |
Checkrate/Likes
 
     
view from side |
Post# 623978 , Reply# 21   9/10/2012 at 17:58 (4,246 days old) by jerrod6 (Southeastern Pennsylvania)   |   | |
Checkrate/Likes
 
     
This may not actually be at the bottom of the unit depending on how it is placed into the machine, but this is were I think the hoses from the dispenser connect to. Note the insides. Each one of these looks be be different not sure what that means. This post was last edited 09/10/2012 at 18:33 |
Post# 623979 , Reply# 22   9/10/2012 at 17:59 (4,246 days old) by jerrod6 (Southeastern Pennsylvania)   |   | |
Checkrate/Likes
 
     
Here is the part number |
Post# 623986 , Reply# 23   9/10/2012 at 18:13 (4,246 days old) by jerrod6 (Southeastern Pennsylvania)   |   | |
Checkrate/Likes
 
     
For the rinses, check to see what cups the water is running into because the machine uses much more water in the rinses than the wash so It might send water through multiple cups for the rinses....especially the last rinse using fabric softener. |
Post# 624337 , Reply# 28   9/12/2012 at 01:31 (4,244 days old) by gizmo (Victoria, Australia)   |   | |
Checkrate/Likes
 
     
from memory... unscrew each screw on the side of the lid, towards the front. (1 each side = 2 screws total.) Slide the lid towards the back, this disengages it from the two plastic retainers at the back. then hinge the lid upwards from the front, lift it up, up and away. |
Post# 624509 , Reply# 29   9/12/2012 at 16:52 (4,244 days old) by PeterH770 (Marietta, GA)   |   | |
Checkrate/Likes
 
     
|
Post# 626659 , Reply# 31   9/21/2012 at 20:09 (4,234 days old) by Launderess (Quiet Please, There´s a Lady on Stage)   |   | |
Checkrate/Likes
 
     
|