Thread Number: 73996  /  Tag: Modern Dishwashers
Newer Maytag dishwasher detergent cup and rinse aid dispenser not working
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Post# 977675   1/9/2018 at 17:32 (282 days old) by maytaga806 (Brighton, MI)        

Hello, I recently bought a Maytag Jetclean dishwasher about 10 months ago used off craigslist, no issues other than this, the past month the detergent dispenser will not work and flip the lid open, and its not releasing rinse aid either. It happened after I reset the control panel, and apparently its permanently stuck like this.

Any suggestions?

Post# 977682 , Reply# 1   1/9/2018 at 18:14 (282 days old) by stevet (palm coast florida)        
How did you reset it?

What prompted you to reset the controller? Did you do it thru the control panel? If so, try going through the complete diagnostic test procedure and it should indicate if there is an actual problem with the dispenser circuit. You should be able to hear the actuator when it fires to open the door and the rinse aid. If not, you will have to remove the front panel and check for voltage at the wires that fire the actuator. If you show voltage at the connector and nothing happens, then you will need to replace it. If there is never any voltage to it, you will need a new controller unless there is a broken wire going to it. Inspect carefully. You should be able to test the dispenser while it is going thru the diagnostics.
Look for the service sheet that is often attached to the outer door or the kickpanel for how to test the machine if you don't know how already.
If the machine is still under warranty, have Maytag repair the machine. If it is out of warranty, dispensers are relatively inexpensive and easy to replace. Let me know if you need one. I have a few spare ones.

Post# 978129 , Reply# 2   1/13/2018 at 13:12 (279 days old) by maytaga806 (Brighton, MI)        

I pressed the "Hi temp wash" and "heated dry" buttons twice to reset it. Ever since its like something shut voltage off the the dispensers. So bizarre, you'd think resetting the control board would help fix something but it only made it worse.

Post# 978583 , Reply# 3   1/16/2018 at 14:01 (276 days old) by stevet (palm coast florida)        
re-read the directions?

Are you sure you did not have to enter a longer sequence of button pushes to initiate a diagnostics and reset of the machine? Check the tech sheet that came with the machine. And also and most important, you probably will need to run a complete and UNINTERRUPTED complete wash cycle doe the control board to calibrate itself after a reset.
So close the detergent door and run the full cycle and when complete, open the door and see if the door is now open. Not before it is complete.

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