Thread Number: 75485  /  Tag: Modern Automatic Washers
Getting worried here.....
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Post# 993188   5/5/2018 at 15:54 by LeeLee (Canada)        

Got a speed queen 2017 in Feb. Today itís making a hum/rattle as it agitates and the tub is not rotating in a counter clockwise manner as I remember it doing.

Before I call and schedule service on Monday I want to know if that seems normal.

I wish I could post a video of what itís doing but it seems my iPad or iPhone will not let me.

The agitator is still going, the clothes are rolling over but the tub just stays still the whole time.

I watched some videos on YouTube of other speed queens and I notice their tubs are doing what mine used to.

Whatís up???

Post# 993204 , Reply# 1   5/5/2018 at 17:03 by Eronie (Flushing Michigan)        

All is normal. Tub is not supposed to index after brake wears in.

Post# 993229 , Reply# 2   5/5/2018 at 21:18 by GusHerb (Chicago/NWI)        

Hum/rattle is probably the plastic shield around the capacitor. Mine made a lot of noise and when I saw older models didnít even have that I just removed it. These machines do tend to make a lot of funny noises that seem to be normal.

Post# 993261 , Reply# 3   5/6/2018 at 08:07 by chetlaham (United States)        

chetlaham's profile picture
Normal, in fact if anything the tub rotating during agitation is not normal. But when new we make an exception.

Post# 993264 , Reply# 4   5/6/2018 at 08:28 by Frigilux (The Minnesota Prairie)        

If your SQ purchased in February of 2017 has finally stopped indexing, I guess there's hope that my 9 Series (purchased July 2017) will eventually stop, as well.

I've always liked machines with indexing tubs (Westinghouse; WCI & Electrolux-era Frigidaires) because they're fun to watch, but with the SQ it really does hinder turnover of large loads.


As others have mentioned, one learns to ignore the odd comes-and-goes sounds made by SQ top-loaders.  My 2014 AWN542 sometimes made a sound during slow agitation that was best described as someone shaking a Rosary around in a 1-lb. coffee can.  As long as you don't smell anything burning and it isn't shedding nuts and bolts like a '73 Fiat, it's probably fine.

Post# 993308 , Reply# 5   5/6/2018 at 15:36 by LeeLee (Canada)        

Whew thank goodness! You guys saved me a lot of time and frustration.

I appreciate it greatly!

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