Thread Number: 78382
/ Tag: Modern Automatic Washers
Consumer Reports |
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Post# 1024112 , Reply# 1   2/9/2019 at 14:18 (1,896 days old) by ea56 (Cotati, Calif.)   |   | |
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I haven’t liked Consumer Reports for well over 25 years now. Their reviews are no where near as in depth and detailed as they were many years ago. Also, they have seemed to have a bias for quite some time now too. I don’t know exactly how they come up with what they intend to promote, but I’ve felt for many years that the reviews weren’t impartial.
To me, CR is a big waste of my money and time, and I have no use for their opinons. And now, with the internet, its easy to do my own research on line by reading about several different options of what I’m looking to buy, and come to an educated decision that way. Granted, its not the same as actually having the products tested by CR, and the results carefully tabulated as they used to do back in their heyday. But since CR doesn’t review and test thoroughly like they used to, I’ll stick with doing my own research and save the money I would have wasted on their almost useless publication. Eddie |
Post# 1024113 , Reply# 2   2/9/2019 at 14:31 (1,896 days old) by appnut (TX)   |   | |
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Post# 1024115 , Reply# 3   2/9/2019 at 14:40 (1,896 days old) by DADoES (TX, U.S. of A.)   |   | |
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I was put off from CR on three points when I was a subscriber many years ago. 1) The yearly subscriber survey from which reliability ratings are garnered instructed to include ONLY appliances bought new within the previous 5-year period. Seems they actively promote that anything older than 5 years isn't valid for repairing. 2) The ratings suck for detailed information, and often have errors. I contacted them regards to a particular error and it was never corrected (I checked several times). 3) Some aspects of their reviews are available only via online. I signed-up for it (was extra cost at the time, don't know about nowadays). They did not refund the balance of the online subscription time if canceled early, and there was no way to remove my credit card information to prevent auto-renewal if I wanted to maintain access up to the last day that I had paid. |
Post# 1024125 , Reply# 4   2/9/2019 at 17:50 (1,896 days old) by IowaBear (Cedar Rapids, IA)   |   | |
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Post# 1024128 , Reply# 5   2/9/2019 at 18:41 (1,896 days old) by RP2813 (Sannazay)   |   | |
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CR used to be all about thrift, with guidance for making a wise purchase. Not anymore.
Eddie summed up today's CR nicely above. All I will add is, now that they have made recommendations such as Telsa as their top pick for a new car and seem to have an affinity for luxury items, it's quite clear that they've lost their way entirely. |
Post# 1024404 , Reply# 7   2/12/2019 at 16:55 (1,893 days old) by Spinmon (st. charles mo )   |   | |
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What CR is and what they could be is usually just a paragraph or two short on good info per product. As is they just don't disseminate enough info (considering they ''bought'' and spent time with product) to warrant paying for their opinion. Shame. |
Post# 1024416 , Reply# 8   2/12/2019 at 20:21 (1,893 days old) by rinso (Meridian Idaho)   |   | |
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I have to agree with the input by ea56 regarding Consumer Reports lack of objectivity. I miss the anecdotal write-ups that would help one decide how it would feel to use the products daily. But, I also remember they had their favorite brands back in the 60's 70's and 80's as well.
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Post# 1024595 , Reply# 10   2/14/2019 at 08:48 (1,892 days old) by SudsMaster (SF Bay Area, California)   |   | |
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I think CR has its place. I've been a subscriber for decades and have no intention of dropping my subscription.
T hat said, they do have a certain way of evaluating products, with what amount to memes on various criteria. For example, for cars, they will comment on some models that "the motor sounds harsh at low speeds". That was a repeated ding on the Chrysler LH cars. True, there is a sort of growl through the intake manifold/air filter assembly at lower speeds. But the 3.5 liter motor on my '99 300M is a great unit. Lots of power and fairly efficient. And being a long term motorcyclist, the "harsh" sound at low rpm is to me a plus... it lets you know the motor is capable of significant HP and torque. And so it goes with CR. They judge products according to their middle of the road mid-western family of four point of view. Motors are to be seen and not heard. Similar prejudices probably apply also to their look at various appliances. As long as one recognizes their bias, CR is a useful reference. |
Post# 1024627 , Reply# 11   2/14/2019 at 14:04 (1,891 days old) by Maytag85 (Sean A806)   |   | |
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Consumer Reports are not very consistent with their tests. For example, in the one video on YouTube of their washing machine buying guide, they have a bunch of Kenmore 80 and 90 Series machines as their test/laboratory machines, and they try to wash a medium or large load on a small water level, and claim that is “real world tests”, but the “real world tests” they do are not “real world tests” since most people will set the correct water level in those type of machines. I wouldn’t be surprised if they caused the motor coupler to break on those machines since the motor coupler can break since it can put more strain and stress on the motor coupler after months or years of doing those so called “real world tests” on those KM and WP DD machines.
-Sean |
Post# 1024635 , Reply# 12   2/14/2019 at 14:53 (1,891 days old) by DADoES (TX, U.S. of A.)   |   | |
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Post# 1024636 , Reply# 13   2/14/2019 at 15:28 (1,891 days old) by Maytag85 (Sean A806)   |   | |
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Here is the video I found, and skip to the 1:40 minute mark, and I may have exaggerated earlier, but overloading or washing a large load on a small or medium load on a WP/KM DD washer can cause the motor coupler to fail sooner than later
CLICK HERE TO GO TO Maytag85's LINK |
Post# 1024638 , Reply# 14   2/14/2019 at 16:25 (1,891 days old) by DADoES (TX, U.S. of A.)   |   | |
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