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Thread Number: 78496
/ Tag: Modern Automatic Washers
MHW5100DW0 Drum Play |
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| Post# 1025074 2/19/2019 at 00:08 (2,159 days old) by johnb300m (Chicago) | ||
Hey strangers.
My message is chiefly for John L or Eugene. Guys who have insight fixing this stuff in the field. My Maytag Maxima had had odd vibration issues on and off for a few years now. But I’ve never been able to notice anything out of sorts. While unloading some towels tonight, i felt some slight play in the inner drum. So I investigated. While bracing the collar of the outer tub in one hand, and applying upward force with the other, I felt some play in the basket that was verifiably not there a few months ago when I last checked. I’ve been scouring the inter webs all night to find that there are no bearing kits for this platform? Is this true? Only the whole tub assembly? For a gazillion dollars? (WPW10409997) What are my options? I love the washer and would certainly like to just do a bearing job. Thanks in advance! | ||
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Post# 1025082 , Reply# 1 2/19/2019 at 05:41 (2,159 days old) by askolover  (South of Nash Vegas, TN) |
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| Post# 1025104 , Reply# 2 2/19/2019 at 15:16 (2,159 days old) by johnb300m (Chicago) | ||
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Post# 1025106 , Reply# 3 2/19/2019 at 15:49 (2,159 days old) by DADoES (TX, U.S. of A.) |
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 May be possible to source the bearings, they're typically standard of some ilk. The trick would be to find a proper shaft seal. I replaced bearings on a 2006 Duet six years ago, found an source online selling bearings and a a compatible seal (although slightly different). Ran across a more correct double-lip seal on eBay several years later but the listing is gone now. Another concern is condition of the drum spider ... only way to know is disassemble for a look. | ||
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Post# 1025170 , Reply# 4 2/20/2019 at 05:05 (2,158 days old) by askolover (South of Nash Vegas, TN) |
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| Post# 1025179 , Reply# 5 2/20/2019 at 06:35 (2,158 days old) by johnb300m (Chicago) | ||
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Here’s the rub tho.
WPs ALPHA 2.0 platforms are claimed to have welded shut tubs. They have significantly less clamps going around the tub flange than other Duets. Probably just for reinforcements. I’ve verified this in my own machine and through pictures. While I have not visually inspected my own tub flange for plastic welding, it only has 6 or so of those famous clamps. Far less than a definitively separatable Duet. Telling me it’s gotta be sealed another way. I have the unit stacked so it’s very hard to access on a whim. Every exploded parts sheet I’ve seen shows the tub sealed as one. Whereas older Duets and the vast majority of other brands I’ve looked at do indeed show the basket assembly as “explodable” with available spare parts. Not at all ALPHA 2.0. | ||
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Post# 1025180 , Reply# 6 2/20/2019 at 07:21 (2,158 days old) by askolover (South of Nash Vegas, TN) |
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| Post# 1025252 , Reply# 9 2/21/2019 at 00:05 (2,157 days old) by johnb300m (Chicago) | ||
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Well poop. Thanks Eugene for confirming my fear.
WP says they wanna help on Twitter. I won’t hold my breath. Less than 4yrs on a lightly used bearing. Feeling kinda ripped off by their Commercial Technology crap claims. And how anti-environment is this? All sealed, not fixable. Think I’ll let it run till it dies. Cross my fingers it makes it till summer. Save up..... not sure what to do then. Maybe get an older Duet? A new cheap top loader? But I’ll damn well look at repair parts lists next time. Make sure I can get to the parts that matter. Man.....everything is trash these days. | ||
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Post# 1025256 , Reply# 10 2/21/2019 at 05:30 (2,157 days old) by Lorainfurniture (Cleveland ) |
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When you’re ready Buy an older direct drive washer, they are infinitely repairable. If you want a front loader, consider LG. From a service standpoint it’s very easy to fix. | ||
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Post# 1025399 , Reply# 11 2/23/2019 at 07:41 (2,155 days old) by Combo52 (50 Year Repair Tech Beltsville,Md) |
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Bearing play on a whirlpool front load washer. | ||
| Post# 1025421 , Reply# 12 2/23/2019 at 17:33 (2,155 days old) by jerrod6 (Southeastern Pennsylvania) | ||
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How old is this washer? | ||
| Post# 1025424 , Reply# 13 2/23/2019 at 17:48 (2,155 days old) by johnb300m (Chicago) | ||
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It’s just over 3yrs old.
Thanks John. I think you’re partly right. It could go maybe 6mos or more at this rate. With the bearing play, it seems to act fine on some days. The balance rings probably compensate for some play. And on other days it rebalances multiple times on pretty simple loads. Behavior it never did new. The vibration sometimes is so bad it rattles dishes in the cabinets downstairs. I talked to a WP call center guy. He scheduled a repair tech To look at it next Friday. The call guy CLAIMS the bearings are part of the 10yr basket warranty. But I don’t trust him. I’ll see how I can schmooze the service tech. Maybe I can talk a new tub assembly out of him. It’s not his money! It’s WP’s. 🤷🏻♂️ What’s bothering me the most is the “sealed outer tub” debate. Conversations and web research tell me the outer tub is sealed. But if I could just get it open, I could fix the bearings. The question you folks might have is: “well did you check your tub seam?” No I have not. It is a stacked setup. So this is an opportunity to unstack it as well on Friday. | ||
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Post# 1025507 , Reply# 14 2/24/2019 at 13:12 (2,154 days old) by DADoES (TX, U.S. of A.) |
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I hadn't looked closely enough at an Alpha-platform's parts diagrams to notice the tub/drum is a unitary assembly. Will have to advise my aunt that there's no reasonable repair if/when the bearings or spider goes kablooey on hers, unless it's during and covered by that supposed 10yr warranty. She's currently at 7 years. She tends to use mid- to low-quality detergents such as Arm & Hammer liquid but they have a water softener and she's reasonably diligent about running the cleaning cycle with Affresh or whatever other product she may use. | ||
| Post# 1025657 , Reply# 16 2/25/2019 at 22:41 (2,152 days old) by johnb300m (Chicago) | ||
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I think my laundry habits are fairly conventional. At least in my head.
A typical laundry weekend consists of: 1 load of whites, run on Sanitize with Oxyclean. Height spin. 1 load of light colors, warm Normal wash, med soil, high spin. 1 load of darks, cold Normal wash, med soil, med spin. 1 load of undies, hot Normal wash, high soil, high spin. 1 load of towels, hot Normal wash, high soil, high spin. 1 load of tech gym clothes, warm Delicate, med soil, high spin. 2x a month, sheets, usually 2 queen sets, hot Normal wash, med OR high soil (giggity) high spin. Once a year I’ll wash couch blankets, cold Normal wash, med soil, med spin. Once a year I’ll wash my comforter. Warm delicate wash, so it soaks in more water, high (delicate high is stepped down) spin. Once a month i will wash jeans, Cold wash, light or med soil. I used to do high spin. But jeans throw the high 1400 spin now into some kind of resonance catastrophe. Now I use med spin. I usually alternate between Tide or Method soap. I have soft water, so I will use the lines on the caps but use less Ie: 1/2 line for small loads, 1 line for med/large loads, maybe 2 line for FULL or the rare very soiled loads. Same for liquid softener. The doses are bumped down. I will use Clean Washer about every other reminder with 1tbsp of Tide washer cleaner. | ||
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