I will always be forever grateful to you. Your review saved me so much $$$ on a product that would not have worked for us.
The value of Speed Queen apologizing could have helped rebuild their reputation and build relationships. Some of the best products have only come from failures. Even I know that. I can tell they listen (this is why we have the TC5), so I hope they hear this too.
Character, honesty, and integrity is rare. Thank you for all you have done and continue to do. It is Speed Queen's loss.