Thread Number: 80628  /  Tag: Modern Automatic Washers
The part I need to fix my Whirlpool Calypso is TOO EXPENSIVE!!
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Post# 1045939   9/25/2019 at 13:10 (1,619 days old) by MaytagNeptune (FireAlarmTechGuy4444 on YouTube. Interlochen MI)        

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I need a new touchpad at first it was not clearing the display but now it's not even lighting up. A replacement is $129.95! This is too expensive for me. It seems like my machine has a "virus" that keeps causing critical components to fail. Because this happened 2 loads after I replaced the pump with the 1 piece unit. Should I wait for a donor or should I just condemn the machine and save the shell for the next one I find? The reason for saving the shell is to have one that is not too rusty. The part I need is here. I put my other link to my video on the URL link to share.


Post# 1045972 , Reply# 1   9/25/2019 at 20:53 (1,619 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Dead Calypso Touch Panel

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Hi Kelly, there are still a lot of donor panels out there, you can also use the panel from the Kenmore version of this neat machine and get a few more features.


We have several good used panels around if you want a deal on one, you can pick one up if you are near by or we can send it, Where are you located ?


John L.

Post# 1045997 , Reply# 2   9/26/2019 at 05:46 (1,618 days old) by arbilab (Ft Worth TX (Ridglea))        
A replacement is $129.95!

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Only about 30 times what it cost to make.  The practice of overpricing parts is altogether dishonest but that's the near-universal state of US bidness in the 21st C.  The idea being, churn inventory by making repair costs equal half the original purchase price.  Disgraceful in a sector we snidely call "durable goods".

Post# 1046006 , Reply# 3   9/26/2019 at 07:03 (1,618 days old) by DADoES (TX, U.S. of A.)        

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The linked item is a used panel.

It apparently has gone NLA for new, other than existing NOS.

Post# 1046007 , Reply# 4   9/26/2019 at 07:13 (1,618 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

As someone on the other side I can say that appliance parts are overpriced, but not 30 times.

People forget cost for storage , management and upkeep of such parts over timeframes of 10 years or longer for hundreds of machines...

Post# 1046009 , Reply# 5   9/26/2019 at 07:34 (1,618 days old) by DaveAMKrayoGuy (Oak Park, MI)        

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I know, my Kenmore needed a new timer, and veering towards nearlybthe price of a new machine...

And did I tell you about all the dirty laundry piling up waiting for it?

Long, I hope it will last...

-- Dave

Post# 1046012 , Reply# 6   9/26/2019 at 07:50 (1,618 days old) by DADoES (TX, U.S. of A.)        

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I typically will repair if needed parts are available, even if they're costly (to a point, depends somewhat if a reasonable-condition used item is available via eBay) to buck-against the manufacturer's attempt to discourage repair in favor of replacing the appliance by pricing parts high.

Post# 1046071 , Reply# 7   9/26/2019 at 20:11 (1,618 days old) by LowEfficiency (Iowa)        

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>> A replacement is $129.95!
>> Only about 30 times what it cost to make.

Perhaps for the original production run.
But the whole game changes when parts are no longer in production, and the warehouses are exhausted.

The cost to make one today would be huuuuge, as the tooling and production lines are all decommissioned.
$130 would be an absolute bargain.

Post# 1046085 , Reply# 8   9/27/2019 at 05:27 (1,617 days old) by arbilab (Ft Worth TX (Ridglea))        

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Well sure, making ONE from scratch would cost thousands.  Once in production, the setup costs get divided among the entirety of the run, hundreds of thousands.  In mfg quantities, the parts to make the board cost about $4.  The only skilled labor is the guy who occasionally fixes the machine that makes it.  Yeah, yeah, warehousing... that pays for itself in tax deductions/depreciation and APpreciation if they own the land.


Let's not forget, that a subsystem without moving parts should be expected to well outlast the machinery.  But it doesn't.  It's designed marginally on purpose.  A lot fail.  And the run is deliberately shorted the designed failure rate.  All this puts the enduser cost of replacing a petty part an impractical fraction of the entire system cost.  So you'll dumpster the whole thing between 4 and 7 years. 


All THAT so the CEO can have a 4th house, with a 3rd pool, a backup yacht for when the other one is in the shop, and $10M to get rid of him when the board decides he's a chump.  Call that honest?


Post# 1046089 , Reply# 9   9/27/2019 at 07:06 (1,617 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

Have you ever used a PC that was mounted in a car for a few years?
Yeah, they don't survive that long.

Yahoo had an issue a few years back where they had to move servers across a 100 feet distance through a yard from one data center to another.
They used carts to move the entire servers.

Next thing they new within a year about 5% or 10% of all drives in those servers died.
Not only from physical damage or bearing damage but from plain weak solder points as well.
Those were enterprise grade drives only subjected to vibrations for seconds.

A washer interface board - that by the way is subjected to physical stress (you push buttons, and the fault sequence above sounds like a stuck button issue) - is subjected to vibrations, heat and probably moisture in the form of steam basicly all the time.
It's solid state, just not in conditions you would want a PC to be.

And on the topic of costs: No.

Such a PCB - even scaled to millions of units - is far more expensive until it gets to you.

Development, production, packaging, shipping, handeling until it makes it to the factory is about 10$ perhaps.

And now imagine you have lets say 10k units as parts per model.

A) Dunno in which world you get tax deductions for buildings\land. That is basicly a sunk cost for builduing or buying that space, keeping it up and paying the taxes on that.
Aren't property taxes kind of a thing every American hates?

B) Even if you only need let's say 1 person to handle all the parts for one specific model (from inventory to searching for them to shipping them out), you have maybe 1000 models you keep stock for.
For 10 years.
That person makes 60k a year, let's say.
Over your entire operation, you always have yearly costs of 60 million dollars just for staff PER YEAR.
And you have to store and keep track of 10 million parts.
And at the end, you might still have to liquidate them at a loss cause no one owns such a machine anymore.
Over 10 years, that woukd be 60$ just in staffing per part.

C) Inflation\lost interest. That board was maybe 100$ as a part when new. That would be 120$ now if we calculate back 10 years.
Over 10 years, even at just 1% interest, they would loose out more than 10$.
The same goes by the way for the staff cost as well.

Yeah sure machines don't last long anymore.

Sure they calculate how long they last. I think the Calypso was terminated when? Like 10 years or so ago?
It was how expensive? 900$?
That's almost 1100$ today.

Investing 1/10 of the price of purchase in repairs and upkeep in a car within the first 10 years of ownership is perfectly normal.
So why not on a washer?

Post# 1046178 , Reply# 10   9/28/2019 at 04:53 (1,616 days old) by arbilab (Ft Worth TX (Ridglea))        

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Touchpad on my µwave isn't broken.  It has been shipped across the country twice and across the state 4 times.  The date of manufacture is 1982, before such things were designed to fail as they are now.  My W98 computer, including consumer-grade harddrive, has also been shipped across the state 4 times, handled by no-hablos, and it isn't broken either.


I don't know about EU taxes, just like you don't know about US taxes.  Here, business taxes have been lobbied into a convoluted, highly-manipulable state.  Such that, for example, most major blockbuster films never show a profit 'on the books'.  And such that, what were intended as taxes can be used as profit centers to diminish 'on-record' liabilities.  A euro can't arbitrarily assign as a cost, something that is written off in merikuh.


I stand by every assertion.

This post was last edited 09/28/2019 at 05:11
Post# 1051888 , Reply# 11   11/21/2019 at 21:30 (1,561 days old) by MaytagNeptune (FireAlarmTechGuy4444 on YouTube. Interlochen MI)        

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Thanks for helping me John I have sent email with my shipping adress

Post# 1052081 , Reply# 12   11/23/2019 at 13:48 (1,560 days old) by combo52 (50 Year Repair Tech Beltsville,Md)        
Calsypo Control Panel

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Hi Kelly, I have located a replacement WP panel, will try to get it boxed up this weekend and shipped to you, sorry I have been so busy.

John L.

Post# 1052450 , Reply# 13   11/27/2019 at 10:55 (1,556 days old) by MaytagNeptune (FireAlarmTechGuy4444 on YouTube. Interlochen MI)        

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Hi John? Is there any status? Has it shipped? Can I have the tracking number?

Post# 1052717 , Reply# 14   11/29/2019 at 13:24 (1,554 days old) by MaytagNeptune (FireAlarmTechGuy4444 on YouTube. Interlochen MI)        

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Hi John? Is there any status? Has it shipped? Can I have the tracking number? I'm sorry I'm so impatient but I want to get this panel before christmas. Have you shipped it out?

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