Thread Number: 81531
/ Tag: Modern Automatic Washers
Repair or replace: whirlpool duet |
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Post# 1055659 , Reply# 1   12/26/2019 at 19:08 (1,753 days old) by lakewebsterkid (Dayton, Ohio)   |   | |
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This is exactly how mine look in my Duet. I did replace them about 2 years ago because it was having issues balancing. However, it only made a small improvement. |
Post# 1055664 , Reply# 2   12/26/2019 at 20:14 (1,753 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Hi, it is always hard to make this call, And I usually have a lot more information when I advise my customers in situations like this which I do several times every working day.
It is helpful to know how many loads you do a week, your mechanical ability, and your budget for a washing machine.
If you can replace the door boot yourself and even buy a used one on line that might make sense.
A 20 YO Neptune will not last another 20 years in many cases, but again it all depends if you can fix it yourself.
The oil on the shocks is nothing to worry about.
Keep us posted, John L. |
Post# 1055675 , Reply# 4   12/26/2019 at 22:05 (1,753 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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I would not buy a 20 YO Maytag Neptune for $300 doing 10-14 loads a week unless the dealer gives you a FULL P&L warranty for at least a year and they will be available thereafter to do reasonable cost repairs and they have an excellent reputation for service.
If cost is not a serious concern consider a new Speed Queen FL washer which has a standard 5 year warranty and at 10-15 loads a week should last in excess of 30 or more years, they are easy to fix if you like doing things yourself.
Bad part is initial cost of around $1800.00
John L. |
Post# 1055689 , Reply# 6   12/27/2019 at 06:57 (1,752 days old) by arbilab (Ft Worth TX (Ridglea))   |   | |
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$1800 is about what "good" (back in the day) appliances cost in today's money so it's not as outrageous as it sounds.
Give Whirlpool what they deserve: THE BOOT. The way they're going, they're not going to rule the appliance world much longer. They can only sell so many people so much junk for so long, before everybody catches on.
This small apt bldg got all new Maytag (Maygag) washers and dryers a year ago. The dryers, not so bad except out of the box one made a growling noise it otten't. The 3 TLs and one FL have all broken down at least once in that time, substantially worse than the 15yo Maytags they replaced. |
Post# 1055719 , Reply# 7   12/27/2019 at 13:25 (1,752 days old) by RP2813 (Sannazay)   |   | |
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One thing to rejoice about with a new SQ front loader or an older Neptune is that they are both no-nonsense when it comes to spinning. Your Duet likely takes a while to balance the load before launching into spin.
I'm using a stacked Neptune pair that came with the house we bought last year. I think it's about 15 years old. Neptunes aren't as fussy about things as today's FL machines and will even tolerate non-HE detergents. Overall, I'm pleased with the Neptune, and its extraction pump is nearly silent compared to other makes.
If money isn't a major factor, the SQ FL would be the way to go, or you could buy yourself some time by opting for the refurbished Neptune, which would be cheaper than having the Duet's boot replaced by a pro. Just remember that the Neptune has a smaller capacity. I can barely get my king size comforter into my Neptune. If you're doing 10-14 loads per week, with a Neptune that number could increase. The SQ would be the better option if you tend to do full loads most of the time. |
Post# 1055753 , Reply# 9   12/27/2019 at 21:19 (1,752 days old) by whirlykenmore78 (Prior Lake MN (GMT-0500 CDT.))   |   | |
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Speed Queen is the BEST choice hands down. They are a true commercial washer adapted for home use.
What's more telling than anything is the fact that while your WP FL has had 4 major failures in the first 5 years the SQ would STILL BE IN WARRANTY(This would include the coin-op version sold to laundromats) and likely have never failed. Even if it had you would not have paid a penny out of pocket. When you add up the repair costs, trips to the laundromat and now the cost of a new machine in 5 years that $1800 seems reasonable. I don't regret purchasing mine. WK78 |
Post# 1055957 , Reply# 10   12/30/2019 at 09:06 (1,749 days old) by pierreandreply4 (St-Bruno de montarville (province of quebec) canada)   |   | |
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Post# 1056010 , Reply# 11   12/30/2019 at 20:28 (1,749 days old) by Gmarquez (Bakersfield)   |   | |
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No I think it’s the third generation, I’ve attached pictures of it and it’s model number |