Thread Number: 82801  /  Tag: Modern Automatic Washers
Death of the Duet. 3rd deg negligent appliancide.
[Down to Last]

automaticwasher.org's exclusive eBay Watch:
scroll >>> for more items --- [As an eBay Partner, eBay may compensate automaticwasher.org if you make a purchase using any link to eBay on this page]
Post# 1069865   4/29/2020 at 11:04 (1,457 days old) by petek (Ontari ari ari O )        

petek's profile picture
Trouble comes in three's so it is said and this past month has borne that out. Firstly a few weeks ago just as we were starting our quarantine our tv went on the fritz, no power. It was a Samsung 40" perhaps about 10 or so years old. I was already nervous about going out shopping but I raced over to Best Buy and grabbed a 50" TCL, probably the lowest cost tv available. Shocking how light the thing is but hey, it has a great picture. The only thing that worries me is there are no tv controls at all on the tv itself, everything is done with the remote including turning it on.

Next came the toaster oven two weeks ago.

Which led to number 3 last Thursday. Once again the id.. er loving gentlman I have lived with for 37 years overloaded the washer and basically broke the assembly. When I say overloaded I mean it.. I could barely extricate the stuff that was in there it was so jam packed. When I finally got it out and onto the floor I guestimate it weighed about 100 lbs.. Numerous thick hoodies the really thick ones, a pair of jeans, a couple of bath towels, shirts, tees, underwear, socks.
To say I was furious would be an understatement. The F word and the lords name were flying.
Yes the machine was getting on and we'd only had it for barely 2 years.. I got it from the neighbors who were curbing it for no other reason that it didn't match their new dryer. Worse was I aquiesced when he brow beat me into getting rid of the trusty old Filter Flow because it was taking up space. So no backup.. This isnt the first machine he wrecked from overloading. He did the same with my little apartment sizer when we first moved in together 37 years ago.. within 2 years that was wrecked.. and I've been on him ever since about overloading but it seems to fall on deaf ears. Amazing how that GE filter flo could take it, but his laundry always stank because the clothes couldn't circulate, there was no room for it to circulate, there was barely any water in the machine because there was so much clothes in there . well you get it. LOL.

And now with this covid thing and the stores all closed I had to resort to buying a new washer online and missed out on the fun of real life shopping for a new washer... I've been reading everyones threads etc.

I made a vow, after the all the troubles we'd had with two KitchenAid dishwashers that a Whirpool made product would never darken our door again so they, and all their progeny, were struck from the list of new washing machine contenders.

I also kept reading too many negatives on Samsung. Speed Queen (Heubsch here in Canada) are expensive and not widely available. Heck I don't even know where I'd get one and didn't want to wait.

Long story short I went with an LG. Yeah I hear negatives about them but also a lot of positives and they along with SQ top the reliability and performance ratings in CR for washing machines. I do somewhat trust their reliability ratings because they are garnered from the actual membership,, not just anyone can fill out their questionairreres, you have to be a paid subscriber, that filters out a lot of spammers.

And with that here it is..just delivered an hour or so ago and still on the back porch a new LG WM3700. Heck I just read the manual and this thing is quite feature packed with stuff we'll probably never even use.. Something about downloading additional cycles,, holding your phone to the machine so they can analyze what's wrong with it. I didn't buy the pedestal yet, those things are pricey. I'll wait a while and see how I like it that low down,, and with any luck one will show up at the Habitat Restore,, they often have washer pedestals in there and I think LG's all fit the same LG pedestals regardless of model, at least the newer ones.

I am kind of excited to get it in the house and going.. It's been a horrible month, horrible weather, although yesterday was beautiful and sunny and warm, today is back to mierable gray and raining and cool..


  Photos...       <              >      Photo 1 of 2         View Full Size



Post# 1069870 , Reply# 1   4/29/2020 at 11:45 (1,457 days old) by littlegreeny (Milwaukee, WI)        
Congratulations!

littlegreeny's profile picture
Please provide a full review once you get your 3700 up and running. It's a beautiful machine.

Post# 1069881 , Reply# 2   4/29/2020 at 12:57 (1,457 days old) by roscoe62 (Canada)        
Had one just like it

I hope you get lots of good years service from your new machine. A friend of mine has a sister who uses her machines like that guy you're talking about, she also had a duet, didn't last 10 years, now on a Maytag set, could be toast now too.
Oops, sorry for the bad reminder :).


Post# 1069897 , Reply# 3   4/29/2020 at 14:00 (1,457 days old) by Iheartmaytag (Wichita, Kansas)        
Keep us posted

iheartmaytag's profile picture
Let us know when he kills this one.
Better yet, forbid him from doing laundry.



Post# 1069903 , Reply# 4   4/29/2020 at 15:20 (1,457 days old) by foraloysius (Leeuwarden, Friesland, the Netherlands)        

foraloysius's profile picture
Congratulations!

You will have to install this one behind lock and key!


Post# 1069905 , Reply# 5   4/29/2020 at 15:25 (1,457 days old) by petek (Ontari ari ari O )        

petek's profile picture
Well it's in and all set up. Here's a link to a few seconds of the inital rinse/drain test.. .

It passed so I have a load in there now. On heavy duty with warm wash and hi speed spin.. and it shows as 2;20 mins.. yikes.

Seems like the steam function is only for the so called Allergiene cycle and the tub cleaning,, at least that's what I have so far figured out,, could be wrong.

One thing I will say, this machine is quiet. I thought the Duet was quiet, this is much quieter..

Now I can try and figure out how to connect it to our wifi so I can see what these "extra" cycles are all about


CLICK HERE TO GO TO petek's LINK




This post was last edited 04/29/2020 at 16:03
Post# 1069911 , Reply# 6   4/29/2020 at 16:05 (1,457 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Per interpretation of the cycle legend .. Steam should be available on all selections tagged by the red line:  Normal, Heavy Duty, Bedding, Sanitary, Allergiene™, Tub Clean, and Bright Whites™.


  View Full Size
Post# 1069916 , Reply# 7   4/29/2020 at 16:40 (1,457 days old) by cycla-fabric (New Jersey (Northern))        

cycla-fabric's profile picture
Well I hope you made him pay for this machine, I wouldn't put up with that at all, this is a guy who doesn't know what he is doing. If you continue to let him do his laundry like that, this machine will be toast in no time. You really should think about who should be doing the laundry in your household. Just my two cents on this issue.

Doug


Post# 1069933 , Reply# 8   4/29/2020 at 18:20 (1,457 days old) by nmassman44 (Brooksville Florida)        

nmassman44's profile picture
Congrats on your new machine! Now you will have to run out and buy water hammer arrestors that screw into the back where the hoses connect to the machine at the valve. Why I say that you might ask? Well these washers use “ pulse filling” meaning they open and close the water valves so fast when you first start the washer that if you have high water pressure, you will get ungawdly water hammering of the pipes....not to mention your toilets in your home will groan at thier valves. The water hammer arrestors are essential....if you think not, try it without and see what you think....

Post# 1069944 , Reply# 9   4/29/2020 at 20:20 (1,457 days old) by appnut (TX)        

appnut's profile picture

the hammering can also damage pipes.  One reason why I haven't considered LG in the past.  All my pipes are in my foundation.  Even with aerators, I still have uneasy thoughts.  And if you ever are able to get the WiFi working and can see all the extra cycles available, I'd love to know what they are.  Form what I understand, they are all preset, but I'd still like to know the details.  I end up using my specialty cycles on my Duet more than I use the standard ones.  


Post# 1069954 , Reply# 10   4/29/2020 at 21:32 (1,457 days old) by petek (Ontari ari ari O )        

petek's profile picture
I got the wifi working. It took as long or longer to get the app connected to my phone and then the washer connected to the phone/router .

I checked out the downloadable cycles and they are grouped as such ;

Size;
full load wash, half load wash, single garments and small load (4 cycles)

Stain;
Baby clothes , gym clothes, sweat stains (3 cycles)

Fabric Care;
Beachwear, Color Care, Delicate Dresses, Denim, New Clothes, Swimwear (6 cycles)

Environment:
Econowash, Overnight Wash, Rainyday (3 cycles)


So a total of 16 more cycles on top of the 12 on the control panel .

The cycles are one use only. Once it is over it is gone and you would have to choose it again from your phone on the app.. However you can make any of them "favorites" on the app so you don't have to scroll through looking for one

I can't see either of using this function at all however it is nice to see where the washer is in it's cycle and how much time is remaining without having to be at the washer, plus it signals your phone when the cycle is done.

I've done 2 loads already and didn't experience any water hammering at all. I did have that issue with the Kitchenaid dishwashers though. Perhaps because the laundry room and it's piping go through the floor whereas the kitchen plumbing was along the basement ceiling.. hard to say

As for not having the pedestal.. right now it doesn't seem to be an issue and if having one added leads to more vibration I wouldnt want one THis thing is very smooth running..




Post# 1069955 , Reply# 11   4/29/2020 at 21:36 (1,457 days old) by petek (Ontari ari ari O )        
Glenn

petek's profile picture
re the steam.. yes is on all those cycles.. I didn't realize the steam button was pushable, I thought it was just there to light up when it came on.

Post# 1069958 , Reply# 12   4/29/2020 at 21:38 (1,457 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
doing laundry properly

You would think he'd learn how to do laundry properly. NEVER! EVER stuff a machine! Always sort everything properly and use the correct cycles! I use the normal cycle or whites if available as is the case with my Kenmore elite, or normal on my mom's lg. The only thing that changes is the temperature according to color.

Post# 1069978 , Reply# 13   4/29/2020 at 23:44 (1,457 days old) by appnut (TX)        

appnut's profile picture

Thank you very much.  Doesn't look like there's much of anything I'd use, maybe denim. I doubt any of the combinations  yields any additional fabric types that would add steam/hotter water to essentially Towels or Perm Press cycles on the default cycle dial settings--not having a heater option (meaning steam) for those two cycle/fabric types bugs me to no end about LG.  (maybe baby stains)


Post# 1069991 , Reply# 14   4/30/2020 at 02:07 (1,457 days old) by Maytagbear (N.E. Ohio)        
I wonder......

Most of these optional/"hidden" cycles are self explanatory, but can anyone tell me what the "Rainyday" cycle does?


Lawrence/Maytagbear


Post# 1069995 , Reply# 15   4/30/2020 at 03:50 (1,457 days old) by Rolls_rapide (.)        

Could the 'Rainy Day' programme be for washing and re-proofing outdoor clothing, jackets, etc?

Post# 1070014 , Reply# 16   4/30/2020 at 07:34 (1,456 days old) by arbilab (Ft Worth TX (Ridglea))        

arbilab's profile picture

OMG, the washer has to google specialty cycles?  Then forgets them??  Pardon my technosaur but that's going too far.

 

With all that razzmatazz going on, perhaps it has a child lock that your dear one could not figure out.  A password, like "password".


Post# 1070018 , Reply# 17   4/30/2020 at 07:42 (1,456 days old) by mark_wpduet (Lexington KY)        
Oh wow

mark_wpduet's profile picture
You should absolutely REFUSE to let him touch this beautiful machine.

My duet just turned 15....Yes, 15 years old this month.

@ appnut - My pipes are in my foundation as well, but what do you mean you have unease thoughts even with aerators?


Post# 1070045 , Reply# 18   4/30/2020 at 08:51 (1,456 days old) by appnut (TX)        

appnut's profile picture
Mark, if any plumbing issues developed that required attention (leaks), it's expensive because you have to jackhammer, drill into the foundation and trench out to get to the pipes. Not due to a plumbing issue, but having my master bath shower made more access-friendly, this had to be done. It gets expensive!!!

Post# 1070075 , Reply# 19   4/30/2020 at 10:35 (1,456 days old) by DADoES (TX, U.S. of A.)        

dadoes's profile picture
 
Don't know about KY but TX -- this area of it, anyway -- is notorious for houses developing slab / leveling issues.  My parents have had theirs fixed (different areas of it) multiple times.  At least one of the sewer pipes in the slab broke, for a bar sink in the middle of the kitchen/family room area and whatever else connects through it.  The plumbing company had to tunnel under the house for access to fix it.

Their neighbor recently had some foundation repair (not plumbing) via twelve holes dug through the slab around the perimeter of her family room in middle of the house.


Post# 1070080 , Reply# 20   4/30/2020 at 11:08 (1,456 days old) by Frigilux (The Minnesota Prairie)        

frigilux's profile picture

Congrats on your new LG! I shopped for a friend a few months back and she chose the 3500, as she saw no need for an internal water heater. At any rate, she loves hers. No problems with water hammering.  Wonder if LG tweaked that, because as Mike said, it was definitely an issue at one time.

 

Normal Cycle: The manual for the 3500 instructed the user to select an extra rinse if the dry load filled more than half the tub when using the Normal cycle.  Did yours suggest doing the same?


Post# 1070086 , Reply# 21   4/30/2020 at 11:39 (1,456 days old) by petek (Ontari ari ari O )        

petek's profile picture
Lawrence, the RainyDay cycle said something about using it for washing clothes that were rained on. Whatever that is, they're clothes, they were wet, they're going to get wet in the machine LOL.

In order to see what any of these hidden cycles do to you have to be looking at the machines control pane to see what it selected. The app only lets you select them and doesn't show you what spin speed, soil level, water temp. it is using.

Some of them sound really hokey, some useful perhpas, like the single garment or half load.. You can probably replicate them right on the control panel.

What I think would be more useful would be to have maybe 3 memory presets that you could program right on the machine rather than having to look for something on a phone app. Or similarly 3 or 4 memory presets that your downloaded cycles could reside in permanently or until you erase them.






Post# 1070093 , Reply# 22   4/30/2020 at 12:31 (1,456 days old) by mark_wpduet (Lexington KY)        
Rainy day cycle (LOL)

mark_wpduet's profile picture
anyway - could it be that water hammer arrestors are now built into the LG's? I doubt it......but since these folks are not having issues with water hammer, it makes me wonder.

Post# 1070213 , Reply# 23   5/1/2020 at 01:02 (1,456 days old) by petek (Ontari ari ari O )        
Eugene / Bob

petek's profile picture
Re the Normal cycle: Mine says if the drum is filled more than half full (dry) then use the Heavy Duty cyce and add an extra rinse.

Kind of crazy I think to have a specific normal cycle and it's only for a half load. They should call it half load imho.


On the phone app when you download a hidden cycle it actually does show you what all the settings will be on the phone.. contrary to what I said above.

Honestly it's all too much really. I can't imagine most people even bothering with the app. Particularly people who aren't tech savvy, or older. It's sort of confusing even to me LOL.

The owners manual is dreadful. They spent more time and effort explaining the ThinQ app than they did actually operating the machine, or making it easier to understand. All day I was thinking,, why doesn't this thing have a spin only setting because it has a rinse and spin setting option button..It does but it's easily overlooked in the manual and I just happened to catch it on a video and it's so simple.. Turn the machine on,, select a spin speed and press start.. Instead they buried that piece of info in a paragraph about cancelling a load.


Post# 1070240 , Reply# 24   5/1/2020 at 06:16 (1,456 days old) by appnut (TX)        

appnut's profile picture

I also believe Whitest whites cycle recommends no more than 8 pounds.  Good grief.  I've seen it mentioned in manuals for various LG models.  


Post# 1070253 , Reply# 25   5/1/2020 at 07:22 (1,456 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

I think the Whites Whites limitation was on the TLs due to the larger amount of water needed to be kept hot.

But load size limitations are kind of just there. Dosen't mean it will horribly fail because of them.
I think the idea is that they wanted the Normal cycle to be optimized towards typical test loads efficency and time wise and thus fully packed loads might interfere with that.
Further probably these limits are taken straight from the models with TurboWash where TurboWash comes pre-selected IIRC and that shouldn't be used with to large loads anyway.

Over here for example, the "Mixed" cycle is limited to a half load but handles full loads just fine as long as they aren't parziculary soiled.


Post# 1070265 , Reply# 26   5/1/2020 at 10:22 (1,455 days old) by petek (Ontari ari ari O )        
Whitest Whites

petek's profile picture
This setting does state 15 lbs or 6.8 Kg. . Why not just say 7 Kg LOL.

I thought it was me going crazy looking for the cycle chart in the owner/op manual that came with the machine and not finding it because in the online version it's right there on page 24. For whatever reason it's omitted in the print versions.


Post# 1071205 , Reply# 27   5/7/2020 at 11:09 (1,449 days old) by lakewebsterkid (Dayton, Ohio)        
Overnight Wash

That seems like it would be a great performer if using warm water! I guess it depends on what tumble pattern, etc, that is uses.

Post# 1071207 , Reply# 28   5/7/2020 at 12:13 (1,449 days old) by petek (Ontari ari ari O )        

petek's profile picture
Overnight wash; It says it uses the rolling motion to reduce noise, a warm wash, and a medium spin. At the end of the cycle it will occasionaly rotate the drum until the load is removed.


Forum Index:       Other Forums:                      



Comes to the Rescue!

The Discuss-o-Mat has stopped, buzzer is sounding!!!
If you would like to reply to this thread please log-in...

Discuss-O-MAT Log-In



New Members
Click Here To Sign Up.



                     


automaticwasher.org home
Discuss-o-Mat Forums
Vintage Brochures, Service and Owners Manuals
Fun Vintage Washer Ephemera
See It Wash!
Video Downloads
Audio Downloads
Picture of the Day
Patent of the Day
Photos of our Collections
The Old Aberdeen Farm
Vintage Service Manuals
Vintage washer/dryer/dishwasher to sell?
Technical/service questions?
Looking for Parts?
Website related questions?
Digital Millennium Copyright Act Policy
Our Privacy Policy