Thread Number: 89437  /  Tag: Modern Automatic Washers
Washer worth saving?
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Post# 1140403   1/26/2022 at 09:48 (807 days old) by EEMac (Olympia, WA)        

eemac's profile picture
My mother-in-law's Kenmore washer may have finally died. When it tries to agitate it just makes a horrible noise. The agitator doesn't move.

We bypassed a broken lid lock about six months ago. The water fill/pump out still works.

It's been a good washer for 19 years! She doesn't sound like she really wants to repair it, she considers it to have given good service.

Should I nudge her to try for a repair? Is it anything special?

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Post# 1140404 , Reply# 1   1/26/2022 at 10:10 (807 days old) by Repairguy (Danbury, Texas)        

repairguy's profile picture
These are great machines and I’d recommend repairing it. It sounds like it could either be the agitator dogs or the drive coupling or both. Even if you have to pay someone to make those repairs it’s worth keeping in my opinion.

Post# 1140405 , Reply# 2   1/26/2022 at 10:12 (807 days old) by cfz2882 (Belle Fourche,SD)        
fix it

DDs are super easy to fix and parts are everywhere :)

Post# 1140406 , Reply# 3   1/26/2022 at 10:39 (807 days old) by qsd-dan (West)        

qsd-dan's profile picture

There isn't a top loading washer built today with that many options and flexibility. Fix it unless she's looking to purchase a front loader.

Post# 1140655 , Reply# 4   1/29/2022 at 15:16 (804 days old) by Jon (Dallas, TX)        
Similar issues

I had a customer and she had same washer, similar issues…we tried replacing the gear parts for the agitator and that didn’t work…so she said let’s just get a new one. Age was about the same or slightly older. LG front load is only thing I can recommend of what’s out there today.


Post# 1140657 , Reply# 5   1/29/2022 at 17:23 (804 days old) by Pierreandreply4 (St-Bruno de montarville (province of quebec) canada)        

pierreandreply4's profile picture
i would say repair it as well

Post# 1140721 , Reply# 6   1/30/2022 at 17:43 (803 days old) by EEMac (Olympia, WA)        
It works again!

eemac's profile picture
Others did the investigation/repair, but it was evidently super easy. You just tip the washer back and everything is *right there* underneath. It turned out to be a (rubber?) coupler between the motor and transmission.

Repair cost was less than $10. The mother-in-law is happy. The Kenmore DD is back in service again. Thanks for the advice and suggestions!

Post# 1140805 , Reply# 7   1/31/2022 at 13:26 (802 days old) by panasonicvac (Northern Utah)        

panasonicvac's profile picture
Oh good! Glad that it's up and running again:) Honestly, I would've had it repaired as well because I love these washers so much.

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