Thread Number: 90108  /  Tag: Modern Dishwashers
Bosch SHE3AR7UC dishwasher opinions?
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Post# 1146826   4/17/2022 at 21:10 (737 days old) by sambootoo (Moody, AL)        

For those of you in the know, what are your opinions of this dishwasher. I know it is not one of the higher end models and customer reviews are mixed. Sorry, I don't have a picture to post.

Post# 1146827 , Reply# 1   4/17/2022 at 21:30 (737 days old) by peteski50 (New York)        

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I have the Bosch 300 series - I dont have the model # at hand but I am happy :) with it. I do recommend the Bosch series.

Post# 1146839 , Reply# 2   4/18/2022 at 01:02 (737 days old) by petek (Ontari ari ari O )        

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I have that model for the past few years and it's been excellent so far. It was also the top rated dishwasher of all 40 some odd tested dishwshers in Consumer Reports even outscoring all their other models and every model of every other maker. Does everything you expect of a dishwasher at a reasonable price. I'd buy it again in a heartbeat.

Post# 1146843 , Reply# 3   4/18/2022 at 04:39 (737 days old) by valvashon (Seattle, U.S.A.)        

Here's the model number of the Bosch that came with my house. Gets dishes super clean, cycles take 2 hours plus. Very quiet.

Can't wait to get this POS out of my house. EVERY TIME I start a cycle I get the famous Bosch "E-24" message on the display. No, it's not a restriction in the drain hose. If I want to get a load of dishes clean I have to start it, wait a minute, open the door, close the door, let it start up again and then stop, open the door again and wait until I hear the relays stop clicking, then close the door. And even then it still sometimes gives the E-24 partway through the cycle.

It's getting replaced by a KitchenAid KDI-58 which I'm building in as soon as I get the front panels painted Woodtone Brown to match the stove top and oven I have.

I may try to give away the Bosch with the full disclosure of the E-24 thing, or I may part it out to other sucker Bosch owners.

I would never willingly purchase a Bosch appliance.

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Post# 1146844 , Reply# 4   4/18/2022 at 04:52 (737 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

That's either a broken drain pump or a broken recirculation pump.
The machine can sense to high current in either leading it to believe an obstruction exists.
The initial drain then recirculation stage is ment for calibration of both pumps.

The drain pump is 43$ plus shipping (though currently sold out on Bosches website - part number is 00611332).
The wash pump is 227$ on Bosches website - part number 00705174.

Given your machine is build in February of 2012, it didn't last terribly long, but 8-10 years on an entry level machine dosen't sound terrible IMO.

Post# 1146939 , Reply# 5   4/19/2022 at 15:57 (735 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        
After looking at the model

That range of Bosches really dosen't have much of what makes higher end Bosches that great (efficiency, flexibility, quietness) with many of their drawbacks (mid tier reliability, pricey, loading).

But it will probably wash really well for a couple of years.

But a WP made machine might be a better value - more US appropriate for similar price with similar life expectancy.

Post# 1146940 , Reply# 6   4/19/2022 at 16:51 (735 days old) by petek (Ontari ari ari O )        

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Please provide credible sources of your claim about mid tier reliability of Bosch dishwashers. CR rates Bosch dishwashers the only brand with a 5/5.

Post# 1146941 , Reply# 7   4/19/2022 at 18:57 (735 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        
Credible sources?

Didn't mean to put them down.
But fact is that the wash pumps aren't terribly over constructed.

They do live 5-15 years depending on usage.
But then you begin to get the E24 codes (or related).

The pumps don't go out per se.
And they are easy to replace and surprisingly cheap over here at least.

But they aren't the same kind of indestructible pumps as on a Miele or on the previous BSH single speed designs.

Many people over here have the heaters go out - and this have to replace the entire pump.

The Zeolite system used to cause a number of problems - but the redesign solved many of the issues and the US never got that feature until recently.

Again - over here, I am very much in favour of selling only BSH machines.

In a normal market you'll get a machine at any price that will outperform most competitors and will outlive them.

Unless you are willing to spend almost double you'll hardly get anything comparable.
But im the US you usually can get a WP machine quite a bit cheaper that will fit the needs better...

Post# 1146971 , Reply# 8   4/20/2022 at 04:36 (735 days old) by valvashon (Seattle, U.S.A.)        

"Please provide credible sources of your claim about mid tier reliability of Bosch dishwashers. CR rates Bosch dishwashers the only brand with a 5/5."

Do a search for "Bosch" and "E-24".

The number of threads and discussions about this problem is quite high and the number of owners affected by this is also quite high.

And compounding the problem is that "E-24" can mean so many different things that repairing your machine can turn into a crap shoot of throwing expensive motors and sensors at it.

I'm a real "Mr. Fix-It" sort of guy but since this code does not give a clear indication of what part went bad I'm showing my Bosch the door.

Post# 1146972 , Reply# 9   4/20/2022 at 05:52 (735 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        
Diagnosing E24

While I agree it is a common issue, diagnosis is pretty trivial.

Let the machine start it's cycle.
Listen to which pump is running.
The machine should indicate the error after the respective pump is running.

So if the error occurs during the initial drain - given of course any drain issues are roled out and there isn't any significant amount of water on the sump - it's the drain pump.
If it occurs after the variable speed pump check/calibration of the recirculation pump, that's the issue.

Post# 1146973 , Reply# 10   4/20/2022 at 06:51 (735 days old) by chachp (North Little Rock, AR)        
Four Years Bosch 800 Series

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No complaints.  Cleans everything really well.  The only time I have had a reject has been due to how I loaded it.

Post# 1146998 , Reply# 11   4/20/2022 at 15:24 (734 days old) by mark_wpduet (Lexington KY)        
I wondered about Bosch

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I know a few users here have them. I'm not sure but I think the "bob load" guy has a Bosch...Not sure which model. Reviews are very mixed...don't you hate that? You don't know what to believe. Also when you google a problem and it seems to be everywhere. I was so worried when I got my Maytag in 2014 but issues with the control board was on every forum and yet almost 8 years later...never a control board issue.

Post# 1147003 , Reply# 12   4/20/2022 at 16:25 (734 days old) by petek (Ontari ari ari O )        

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Regardless of their pumps not being overconstructed as you say and/or numerous E24 codes all of that is moot to the fact that they are still rated as the most reliable brand overall and meaningless to the average consumer looking to buy a reliable and excellent performing machine. I can sit here googling till the cows come home every make and model, incl Bosch, of whatever appliance type known to man and it will be replete with complaints about them breaking down etc.

The point is that, at least for N.America, Consumer Reports is the only testing organization that actually tests them thoroughly and repeatedly under all the same conditions. Not only that but should their results be called into question by a disgruntled low scorer they can repeat their findings. That's one reason why it is rare that they get challenged in court. Suzuki tried years ago, for years, when they rated their small suv NOT ACCEPTABLE because of its propensity to roll over during some of their corning tests. Suzuki lost.

As for their reliability ratings they gather that from tens of thousands of PAID subscribers which gives them a pretty good data source as to which brand is the best. You can't really argue with it.. Well you can as many do but it really means squat without some real evidence.

Post# 1147007 , Reply# 13   4/20/2022 at 17:14 (734 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
wash action

Do the wash arms alternate or run simultaneously?

Post# 1147031 , Reply# 14   4/20/2022 at 22:57 (734 days old) by eurekastar (Amarillo, Texas)        

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I have installed Bosch dishwashers in three different houses and they have all been trouble free.  I currently have an 800 tier model with Crystal Dry.  It is the best drying system on any dishwasher I've ever owned.  It is excellent!

Post# 1147052 , Reply# 15   4/21/2022 at 07:31 (734 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        

That's not the point.
Reliability is not the entirety of a product.

If you can't load your dishes, the dishwasher is loud, it's not that efficient AND cost more than a competitor, but might last a few years longer, is that really worth that?

Once you go spend 850$ on a Series 300 Bosch you do get the quietness and the efficiency of an Europe style Bosch (it's just a gallon you might save per cycle, but that adds up).
Sure, loading is the same, but it's something most people do accept and can adapt to.

But spending 600$ on a Bosch that fits your needs kinda because it'll last a few years more (maybe) Vs spending the same on a comparable true US style dishwasher that will fit your needs WAY better but might need to be replaced a bit sooner is in my opinion not a cut and dry decision.

Especially if one of the huge advantages - cheap parts - aren't even that true in the US.
I can get a wash pump for any BSH DW over here for less than 90Ä.
In the US, a wash pump is 200+$ for them aswell.

Now once you go 500 or even 800 series these get unbeatably quiet and you might even get Crystal dry (which adds complexity, but is just amazing) you get to the point where rival products just are hard to come by, and in the US, a Miele of comparable spec is still a lot out price wise.

It's not that they aren't reliable, they just often aren't a great deal in the low end.

Post# 1147080 , Reply# 16   4/21/2022 at 13:08 (734 days old) by Dustin92 (Jackson, MI)        

Just.. Meh..
We had the same model, bought in 2017 and used for a couple years. Ended up moving it to our downstairs apartment and it's working fine as far as I know. My issues with it was the lack of any real drying cycle (it drip dries for 30 minites at the end of the cycle, but no heat or air circulation at all) and the racks were awkward at best. Cleaned pretty well on the heavy or auto cycle, quiet and efficient. All wash levels run at the same time but it varies the speed of the pump, assuming to hit different spray patterns. I'm just used to a more traditional american style dishwasher.. We're using a Whirlpool currently and very happy with it.

Post# 1180617 , Reply# 17   5/14/2023 at 17:23 (345 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
Kenmore version

I have the Kenmore version in my apartment and I noticed the bottom arm sprays at high pressure compared to the upper rack.

Post# 1180618 , Reply# 18   5/14/2023 at 17:26 (345 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
Kenmore version

I have the Kenmore version in my apartment and I noticed the bottom arm sprays at high pressure compared to the upper rack.

Post# 1180619 , Reply# 19   5/14/2023 at 17:26 (345 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
double post

Sorry for the double post.

Post# 1180635 , Reply# 20   5/14/2023 at 18:44 (345 days old) by IIIJohnnyMacIII (North Carolina)        

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It may be designed that way so that Tupperware and such donít get flipped.

My neighbors have had that dishwasher for a while and no problems that I know of. Personally, if Iím getting a tall tub, Iím taking advantage and getting a third rack. For that price range, I think Iíd go with the Whirlpool WDTA50SAKZ $598 at Home Depot.

Post# 1180656 , Reply# 21   5/14/2023 at 22:42 (345 days old) by GELaundry4ever (Nacogdoches, TX, USA)        

Makes sense to me. I've always wondered about this dishwasher. It does the top and bottom during the main wash.

Post# 1180658 , Reply# 22   5/14/2023 at 22:54 (345 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
turbo clean option

My Bosch built Kenmore has the turbo clean option. However, I don't see any turbo clean jets.

Post# 1180772 , Reply# 23   5/16/2023 at 19:19 (343 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
Bosch pump setup

Is the pump setup on Bosch vertical or horizontal? I've wondered about that for sometime. I believe my Kenmore is related knowing it was made by them.

Post# 1181627 , Reply# 24   5/31/2023 at 22:02 (328 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
to dustin92...

How can you tell which arms are running and which spray patterns? I've noticed the same thing on my Kenmore. I typically use the smart wash with turbo clean and have great results. I use the dry assist option all the time. I set the dishwasher to d:01 on the options menu by pressing normal and start, which is what shows up first. I also set the rinse aid to r:06 which is the highest. I did press start on both options to save these settings. I wish I had a camera so I can film inside.

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