Thread Number: 92793
/ Tag: Modern Automatic Washers
LG front load washer making weird growling noise when drum rotates. |
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Post# 1173607   3/3/2023 at 21:17 (419 days old) by Spinspeed (Far North New South Wales Australia (originally London UK))   |   | |
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Hi Guys,
I have an LG front load washer (WD14071sd6) about 8 years old now but was running perfectly. I had not used the machine for 6 months (I treated my self to a new LG). I used it yesterday and when drum rotates makes a weird growling noise, I then get an LE error message which means motor lock due to load being too heavy. The drum was empty. Turning the drum by hand there is no noise or resistance that I can a feel. Seems to only happen when the motor is turning the drum. See clip (sorry there are a few pauses where nothing happens) I really don’t want to dump the machine. I would love to fix it. Does anyone have any ideas or suggestions as to what the issue may be? Thanks Simon CLICK HERE TO GO TO Spinspeed's LINK |
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Post# 1173624 , Reply# 2   3/4/2023 at 01:55 (419 days old) by Egress (Oregon)   |   | |
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To add to my original post, I'd try the hall sensor first. its a pretty common failure (?) as far as i can tell, and its a lot cheaper than replacing the entire motor or control board. |
Post# 1173858 , Reply# 4   3/5/2023 at 21:37 (417 days old) by GELaundry4ever (Nacogdoches, TX, USA)   |   | |
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My mom's lg did that quiet groaning noise during operation. It sounds normal to me. I use the normal cycle but it will happen on all cycles. |
Post# 1174016 , Reply# 7   3/7/2023 at 11:46 (415 days old) by GELaundry4ever (Nacogdoches, TX, USA)   |   | |
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When I say groaning noise, I am not talking about the hall sensor going out with a metallic noise. I'm talking about a barely audible groaning sound during wash/rinse. |
Post# 1174036 , Reply# 8   3/7/2023 at 16:58 (415 days old) by Spinspeed (Far North New South Wales Australia (originally London UK))   |   | |
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Thanks guys for all your replies. I had totally forgotten about the 10 year warranty on the motor (thanks henen4). Had technician over yesterday and he confirmed what I knew the motor was bad and needs to be replaced. $150au for him to tell me that. Now need to wait for the new motor free of charge from LG. I am going to replace it myself. Looks pretty easy from YouTube videos. Don’t want to pay another $150+ for another call-out to replace it. LG do state that I am responsible for labour costs. Hope getting the mew motor won’t be a drama.
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Post# 1181334 , Reply# 9   5/26/2023 at 19:03 (335 days old) by Spinspeed (Far North New South Wales Australia (originally London UK))   |   | |
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Hi everyone,
My 7 year old LG FL washer broke down beginning of March and needed a new motor. I had to get the appliance repair guy to confirm the motor was bad. That cost $150au. Trying to get LG to honor their 10 year motor warranty has been a complete nightmare. I am sure they make the process so difficult they think people will give up and buy a new washer. Once they eventually agreed to send new motor over a month ago, the appliance shop who ordered have still not received it. Apparently it is on back order!!! In the end I took advice from here (which I wish I did months ago) and replaced the hall sensor. Really easy fix and cost all up $40au. It working perfectly now. Thank you so much for the advice. LG have plummeted in my estimation. The 10 year motor warranty is a bit of a nonsense. Had I not had several other washing machines in my collection I would have been without a working machine for nearly three months. Simon Far North NSW Australia |
Post# 1181350 , Reply# 10   5/27/2023 at 09:38 (334 days old) by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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Yay glad you got it working, the whole sensor, of course is not part of the motor and not covered by the 10 year parts warranty on the motor.
The motor itself is not very likely to fail, and if it does feel from leaking water from bad bearings. It’s also not covered Trying to get parts and service for LG and Samsung and a few other brands. Even in the US is a nightmare I would only buy an LG washer if your content to throw it away when it fails. John. |
Post# 1181371 , Reply# 11   5/27/2023 at 16:25 (334 days old) by Spinspeed (Far North New South Wales Australia (originally London UK))   |   | |
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Post# 1181429 , Reply# 12   5/28/2023 at 19:49 (333 days old) by Egress (Oregon)   |   | |
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good to hear the motor sensor was the issue! |
Post# 1181470 , Reply# 13   5/29/2023 at 15:54 (332 days old) by Spinspeed (Far North New South Wales Australia (originally London UK))   |   | |
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