Thread Number: 93613  /  Tag: Modern Dishwashers
Kitchenaid KDPM604KPS0 autopsy
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Post# 1182716   6/15/2023 at 20:58 (395 days old) by stopmeister72 (Irving, TX)        

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short story - pump died after 1.5 years, self cleaning filter self destructed, extended warranty replaced it.

long version -
a couple months ago in a kitchen not so far away, started it one morning, came back was off. Started again, left for awhile - sanitized light blinking. No water in tub, but could tell it hasn't finished cycle - things were still dirty.
Started a cycle, drain pump would start but then get an error saying drain pump was bad.
If you put water in the tub and then start, it would pump the water out and and continue the cycle adding water and then just sit. (the drain pump is not bad) Bought the Home Depot extended warranty and after getting someone to come out, said at first the water valve was bad, then did some more checking and said the motor was dead. He left the old one so finally tore it apart to see what the deal was. Looks like the screen on the self cleaning filter tore itself up jamming it up. Will see how long the new one lasts. Weird thing, is why give a drain pump error with the main pump was the issue???
Overall the dishwasher cleans pretty well but the next one will be a Bosch.

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Post# 1182718 , Reply# 1   6/15/2023 at 22:12 (395 days old) by DADoES (TX,†U.S. of A.)        

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Autopsies are always informative.

Post# 1182726 , Reply# 2   6/15/2023 at 23:23 (395 days old) by appnut (TX)        

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Johnn, sorry you ha to go through this and experience this. In May 2021 after 15 years of2 separate KitchenAid prouced Kenmore Elite dishwashers, there were no even MOL KA dishwashers availabkle ane I grudgingly chose a Bosch. Turned ut to be a terrific ecision. I got an 800 series wwith CrystalDry. It dryes like a KDS15 to KDS17. It outcleans similar scenarios I've experience in over 45 years in my own homes. And I love I can put plastics anywhere in a load with actual dry cycles.

Post# 1182747 , Reply# 3   6/16/2023 at 08:21 (394 days old) by lakewebsterkid (Dayton, Ohio)        

Experiences like this make me want to steer clear of the KA/Whirlpool brands as a whole. It is exactly why I purchased my Bosch over a KA last time. However, I still want to support KA and keep the family heritage going. I have been looking at the KDTE204 to potentially purchase once we officially move into our new home. I am reconsidering that.

Post# 1182756 , Reply# 4   6/16/2023 at 10:18 (394 days old) by henene4 (Heidenheim a.d. Brenz (Germany))        
Hugh, impressive

That looks like something - a tiny piece of glass, a pit of some fruit - that is very hard got logged between the mechanism and the filter.

It's the first picture of the filter I've seen and it does look extremely fine indeed.
Just isn't worth much if it can fail in that way.

Post# 1182771 , Reply# 5   6/16/2023 at 14:24 (394 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
maytag version

I have a feeling that the maytag version is no better if this is how the kitchenaid is built.

Post# 1182775 , Reply# 6   6/16/2023 at 16:06 (394 days old) by stopmeister72 (Irving, TX)        
filter was pretty clean

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The filter was pretty clean. There was only one small piece of some kind of plant/vegetable material that was in the unit - wasn't too hard so I don't think that could have done it. The thing does spin at 3600 rpm so wonder if it didn't just fly apart. But, if there was something sharp or hard that did it, probably got pumped out the drain. Will be interested to see if anyone else has the same issue. A friend of mind has a Maytag version with the same wash system, think her's is a little newer than mine and a door spring has failed. She only uses it about one a week.

Appnut - the only reason I went with the Kitchenaid over the Bosch was the 2 spin tubes under the 3rd rack. Wished the Bosch has some sort of spray underneath their 3rd rack. Definitely would get one with the Crystal Dry. Also, would want one with the extra scrub option, but that doesn't seem to be on very many of their models with the Crystal Dry.
Wash a lot of plastics so don't use the Heated dry and leave the door open after.
The tiny fan runs along time if you don't open the door - haven't timed it but if I run a load in the evening, the fan still runs the next morning.

Post# 1182777 , Reply# 7   6/16/2023 at 17:32 (394 days old) by Tomdawg (Des moines)        

Iím so sorry you are dealing with this!
I purchased my Bosch November 2020. The KA had just come out with their new line up. Almost purchased the 704 and really loved the third rack design. I went with my gut and went with the 878 Bosch with extra scrub. Iíll be honest, I donít use it as much as I thought I would. It cleans so well using auto and no other options than crystal dry. It is nice to have when I have a bob load and have baked on foods.
I did have one problem with my Bosch a few months ago. A popcorn kernel got jammed in the pump. I swished the water around in the sump area and found the kernel. Itís been working since!

Post# 1182787 , Reply# 8   6/16/2023 at 19:39 (394 days old) by appnut (TX)        

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John, I don't make any allowances for plastics, the nice thing about this design. I put plastics in the bottom rack if they are bigger pieces and still use Crystal ry. If I ever go back to an American dishwasher, I'm going to be hard pressed to have to be so mindful of where I load plastics and not being able to have a heated dry to boot. What I love is the flexibility of the cycles and options. There's a variable speed motor. Selecting Sani Rinse yields most intensive spraying consistently, even better than using the Pots & Pans cycle with Sani. Auto & Rani Rinse results in my crock pot liner coming out spotless, never before with any previous dishwasher, including the GSD1200 Potscruber. Has even ealt with scrabled eggs on stainless steel. For the more challenging loas, I do use Finish Quantum. After a month an discovering in the manual the Intensive Dry option, I turned that option on via instructions an left it there. After years of dumbed own temperattures and poor drying results I am in contol of how I want results. Far more so than any other ishwasher. I doubt Extra Scrub woul yield any better results than Auto with Sani Rinse.

Post# 1182791 , Reply# 9   6/16/2023 at 21:18 (394 days old) by stopmeister72 (Irving, TX)        
Third rack swap?

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Are the third top racks in the Bosch interchangable? So could you get the my way rack and swap it for one that comes with the other versions?

Post# 1182792 , Reply# 10   6/16/2023 at 21:22 (394 days old) by appnut (TX)        

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I'll have to see what I can find on the BSH website. I think you can order the other, but I also think the rails it rides on are positioned a little bit diffently.
The model I chose specifically had the MyWay rack, which I wanted.

Post# 1182848 , Reply# 11   6/18/2023 at 10:10 (392 days old) by lakewebsterkid (Dayton, Ohio)        

How did you find out that Auto and Sani rinse uses a higher spray pressure? I noticed on mine that Heavy seems to run both spray arms at the same time and doesn't wash nearly as long as Auto.

Post# 1182864 , Reply# 12   6/18/2023 at 13:07 (392 days old) by appnut (TX)        

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Dorey, it was by simple deduction. I seemed to notice far more intensive spraying with the alternating levels on Auto with Sani. In fact, it was like down right scrubbing action. And you are correct, much longer main wash time length than with Heavy/Intensive. In fact, I have only used Intensive once and the results weren't as good. And I odn't like both spray arms running at the same time. I'll use Heavy/Intensive when running dishwasher cleaner cycle.

Post# 1183410 , Reply# 13   6/25/2023 at 16:22 (385 days old) by GELaundry4ever (Nacogdoches, TX, USA)        
Bosch dishwasher Kenmore version

I have a Kenmore version of this Bosch dishwasher in my apartment. It does change speeds on smart wash several times during the cycle while circulating. During the same cycle with turbo clean active, it runs at full speed most of the time during main wash and even sometimes during the final rinse depending on how full and dirty the load is. Meanwhile at my Dad's house, My kenmore built by Whirlpool does alternate spray arms. On both, the bottom spray seems more intense.

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