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Thread Number: 95130
/ Tag: Modern Automatic Washers
Newer Speed Queen TW01 with issues |
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| Post# 1197829 , Reply# 1 1/24/2024 at 11:21 by thatwasherguy (Kentucky) | ||
Welcome to the forum!
It sounds to me like the timer has failed, and is no longer advancing. You can check the manufacture date by looking at the first four digits of the serial number. The first two digits of the number indicate the year, while the second two indicate the month. My Speed Queen washer's serial number, for example, starts with 1702, which is February of 2017. However, I will warn you that most manufacturers will deny warranty coverage to anyone but the machine's original owner, so that's a factor to consider as well. The timer (part number 203387P) seems to run around $125 new online, with used ones priced at around $65.
Hope this helps, Thatwasherguy. | ||
| Post# 1197834 , Reply# 3 1/24/2024 at 12:54 by qsd-dan (West) | ||
Dead timer (motor) in less than a year?
Might still be under warranty, give Speed Queen a call with the model and serial number in front of you. Speed Queen better get their act together and source their timers from another manufacture. I have timers in machines from my collection that are still operational from when Kennedy was still president. | ||
| Post# 1197837 , Reply# 5 1/24/2024 at 14:04 by qsd-dan (West) | ||
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Post# 1197874 , Reply# 9 1/25/2024 at 10:59 by combo52  (50 Year Repair Tech Beltsville,Md) |
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Bad mechanical timer on a speed washer
This is not a common problem, but as Dan said timers are not what they used to be the electronic controls hold up much better on Speed Queen’s these days. You probably could take the timer or maybe the whole control panel from your 2008 machine and install it on this new machine if you like, Timers were not that great in 2008 either.
If this is a commercial model, you only have one year parts warranty on the parts, although, given the manufacturing age, Speed queen will probably send you a free timer. | ||
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Post# 1197917 , Reply# 11 1/25/2024 at 21:50 by combo52 (50 Year Repair Tech Beltsville,Md) |
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Speed Queen laundry warranties | ||
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Post# 1198228 , Reply# 13 1/29/2024 at 11:40 by combo52 (50 Year Repair Tech Beltsville,Md) |
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New Speed Queen commercial Toploader
You got a very good deal on a virtually brand new machine, hook it up and confirm that it actually has a problem, if it seems like it needs something like a timer either buy one or call Speed Queen you can probably talk them into sending you a free one, since it’s still technically Barely a year old.
This machine had a one-year warranty on all parts, a three-year warranty on the transmission since it was a commercial model. There was no labor warranty whatsoever. This machine will easily last 25 years if you use it about 10 loads a week, possibly a good deal longer, we installed eight of these in a condominium building where they get constant use almost around the clock. They’re going on eight years old only a few problems here and there. The condo building management estimates that they’re used between six and 10 times a day each. That means each one of these machines has already done over 20,000 loads and only a few of them have even needed a new belt, in full disclosure. We did have one where the transmission leaked oil badly and we ended up rebuilding that machine it’s still going strong. While timers are occasionally a problem, there was no big problem with timers there was not a whole bad batch of them, etc. these eight machines in the condo building have mechanical timers into my knowledge only one of them has been changed. John | ||
| Post# 1198234 , Reply# 14 1/29/2024 at 12:02 by qsd-dan (West) | ||
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I bet the the problem is just the timer motor, not the timer itself. You can remove the timer motor and bench test it with a test cord. Wouldn't even be surprised if the connection from the timer motor to the timer slipped off or weren't connected at all. Firmly push all the connections into the timer and timer motor, then recheck.
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| Post# 1198253 , Reply# 16 1/29/2024 at 18:39 by Repairguy (Danbury, Texas) | ||
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Post# 1198343 , Reply# 18 1/31/2024 at 13:09 by combo52 (50 Year Repair Tech Beltsville,Md) |
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As I suggested before
Call the folks at Speed Queen in Wisconsin and ask them to send you a free timer. You might also be able to go to a local Speed Queen dealer and they will get you a timer if they’re willing in warranty.
You can also call an authorized Speed Queen dealer and they will get you a free timer, but you will have to pay for the service call and labor it’s up to you. John | ||
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Post# 1199398 , Reply# 21 2/15/2024 at 21:16 by Launderess (Quiet Please, There´s a Lady on Stage) |
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Congrats and Good Luck
When timer failed on my Miele washer so wanted to believe (or hope) it was just the motors, but alas not; timer itself was shot. Happily was able to find and install another so that's me for you.
Always wonder why people with basically brand new appliances don't bother having them serviced if warranty will cover costs. In any event such things are boon to us collectors as one can often nab a basically NIB machine for comparatively little money. | ||
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Post# 1201035 , Reply# 23 3/7/2024 at 12:56 by DADoES (TX, U.S. of A.) |
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 The timer is the item of question? The Part Number isn't clear on your Photo #2 of Reply #17. Parts diagrams indicate 203387P (or 203387). Various online sources advise unavailable, out-of-stock, production delays, or backordered (one says expected in April). There are currently five choices on eBay, four used and one new. Alliance Laundry Systems doesn't say anything specific, allows it to be put into a shopping cart but that isn't a confirmation of availability. | ||
| Post# 1201064 , Reply# 25 3/7/2024 at 16:29 by qsd-dan (West) | ||
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how those people stay in business i have no clue. | ||
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Post# 1201070 , Reply# 26 3/7/2024 at 17:26 by combo52 (50 Year Repair Tech Beltsville,Md) |
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Speed Queen top load timer
I’m glad they’re sending you the timer that’s what Speed Queen was supposed to do in the first place.
On premise laundry machines like your washer, do not have any labor warranty. The dealer you were dealing with was full of it. Maybe they discovered that they were not gonna get paid for the call and just told you they couldn’t get the part, who knows But there is no labor warranty on that washer even if it’s two days old, you have to pay the labor if you talk to the right person at Speed Queen, they will send you the parts for that machine, the only thing they might ask, is for you to send the old one back if they were suspicious, they generally don’t. I’m sorry you went through that, it might help to do a follow up letter to Speed Queen telling him the problems you had and that this company is not doing their reputation any good. John | ||
| Post# 1201265 , Reply# 29 3/10/2024 at 16:18 by qsd-dan (West) | ||
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Might have stretched the rear spring a bit. Usually these machines do the gangsta lean to right which generally centers itself during the spin cycle. Some adjust the feet slightly off center to compensate but make sure the tub is relatively centered during the spin cycle.
Just another reason I really like the Maytag helical suspension design. It's fully adjustable, even if it takes a few trial and error runs to get the clamping force adjusted correctly, then center the tub. CLICK HERE TO GO TO qsd-dan's LINK | ||
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Post# 1201513 , Reply# 32 3/14/2024 at 17:01 by ea56 (Cotati, Calif.) |
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Aren’t Alliance and Speed Queen one and the same? I would call Speed Queen back, ask to speak with a supervisor and then give that person the info and link for where you found the timer available for $117.00 from Alliance. Then request that Speed Queen get the timer from THEIR company’s stock (Alliance) and send it to you post haste!
This kind of run around is really completely unacceptable. I know that to many members here Speed Queen is like the holy grail of washing machines, but really, how can anyone defend this kind of BS from any reputable company? If Whirlpool, GE, Frigidaire or any other appliance company behaved this way I believe that the Speed Queen loyalists would have a cow over it. Speed Queen should be held to the same standard. I wish you the best of luck in reaching and acceptable resolution. Eddie | ||
| Post# 1201515 , Reply# 33 3/14/2024 at 17:02 by qsd-dan (West) | ||
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It really depends on your level of patience and persistence. You can keep haggling them until they finally give in, if you really want to play the game. However, you paid an extremely low price for a virtually new machine. Throwing in $120 for new timer would be worth my sanity.
If you REALLY want to work the system, purchase the new timer, install it, and keep haggling Speed Queen until they send you one. Immediately turn around and sell it for profit or just shelve it for the future. | ||
| Post# 1201518 , Reply# 34 3/14/2024 at 17:05 by kenc (SF Bay Area) | ||
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Alliance IS SpeedQueen. Same company. My experience is that I was lied to by Alliance. | ||
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