Thread Number: 95479
/ Tag: Vintage Automatic Washers
Kenmore DD making strange loud sound after coupler replacement, help |
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Post# 1201499   3/14/2024 at 13:40 by maytaga806 (Howell, Michigan)   |   | |
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Hi everyone, so today I got the new coupler on the machine. Right after when I tested it, it started making this really loud bad sound during agitation period and in spin. The sound happens on all speeds, not sure what it could be? Upon more testing the nuetral drain pack works perfectly, does not slip into spin, and this machine has clearly been serviced before.
Listen to the video below I just took of it running making this terrible loud sound. No burning smells or anything was present, and it’s operating as it should but this noise is concerning. I cannot understand what’s making this sound, I ensured the coupler was perfectly placed on each shaft with the rubber black piece on the back of it as the videos show to do. CLICK HERE TO GO TO maytaga806's LINK |
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Post# 1201500 , Reply# 1   3/14/2024 at 13:48 by maytaga806 (Howell, Michigan)   |   | |
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Post# 1201502 , Reply# 2   3/14/2024 at 14:46 by maytaga806 (Howell, Michigan)   |   | |
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Post# 1201514 , Reply# 3   3/14/2024 at 17:02 by coldspot66 (Plymouth, Mass)   |   | |
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Run it with the pump off the motor shaft. |
Post# 1201516 , Reply# 4   3/14/2024 at 17:03 by coldspot66 (Plymouth, Mass)   |   | |
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Was that an OEM coupler? |
Post# 1201519 , Reply# 5   3/14/2024 at 17:06 by qsd-dan (West)   |   | |
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Post# 1201520 , Reply# 6   3/14/2024 at 17:10 by Jeff_adelphi (Adelphi, Maryland, USA)   |   | |
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Post# 1201531 , Reply# 7   3/14/2024 at 18:10 by maytaga806 (Howell, Michigan)   |   | |
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Yes it was the correct part number for the coupler. Found the issue now. It’s the pump!! Still has the original pump, and it’s shot. Upon further testing with the pump disconnected, everything runs excellent and everything works so far and sounds great. Thank you very much!!
Next step is giving her a deep clean, and then the water test once it’s in the laundry room.
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Post# 1201532 , Reply# 8   3/14/2024 at 18:16 by maytaga806 (Howell, Michigan)   |   | |
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Yea I did. Tapped both on very gently too and made sure to be careful with my motor. So I forgot to mention, some idiot who must of repaired this machine long ago did a very half-butt job. When I took the motor off, it had one original all plastic coupling on the transmission shaft, and the other one on the motor shaft was newer with the metal insert. Have no idea or understanding as to why they’d not replace both couplers and just one. But the original coupler that was on the transmission was the one that had a big crack in it. Spins, agitates, and neutral drains perfectly. I suspect the transmission is new from how good of condition it’s in. Thanks again you guys.
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Post# 1201533 , Reply# 9   3/14/2024 at 18:38 by BlockEight88 (Northwest, IN)   |   | |
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Post# 1201545 , Reply# 10   3/14/2024 at 20:48 by maytaga806 (Howell, Michigan)   |   | |
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Post# 1201549 , Reply# 11   3/14/2024 at 21:32 by maytaga806 (Howell, Michigan)   |   | |
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I found a ton of very small rocks and junk inside the pump after taking it off, as if someone was washing shoes or something that had very tiny pebbles in it that came out during the wash. It makes no sense to me, I’m starting to think it’s the shaft for the pump possibly. Would love to hear what Combo52 or anyone else thinks.
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Post# 1201552 , Reply# 12   3/14/2024 at 21:59 by Stan (Napa CA)   |   | |
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See if John (combo 52) stops by.
I’m a little confused…which pump had pebbles in it? The one that was on it or the one that you swaped out? Are you sure everything lined up when you put the motor back in? You usually can feel it drop into place when reinstalling the motor. I’ve also gotten bad couplers that didn’t last..who knows where they come from? Let’s see who comes by that will know more. |
Post# 1201555 , Reply# 13   3/14/2024 at 22:18 by qsd-dan (West)   |   | |
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"I found a ton of very small rocks and junk inside the pump after taking it off"
Which pump, the one original to the machine or the one swapped over? Both pumps may be on their way out, the new coupler(s) may be defective, or an alignment issue is still present. Whirlpool uses large drain holes in their tubs which passes big items into pump and septic/sewer systems. I know John boasts this feature all over the forum but it appears to be a feature that's not such a great engineering design after all. I'm just pulling your leg, John. Or am I? 😄 CLICK HERE TO GO TO qsd-dan's LINK |
Post# 1201557 , Reply# 14   3/14/2024 at 22:25 by maytaga806 (Howell, Michigan)   |   | |
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I found a ton of very small rocks and junk inside the pump after taking it off, as if someone was washing shoes or something that had very tiny pebbles in it that came out during the wash. It makes no sense to me, I’m starting to think it’s the shaft for the pump possibly. Would love to hear what Combo52 or anyone else thinks.
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Post# 1201558 , Reply# 15   3/14/2024 at 22:31 by maytaga806 (Howell, Michigan)   |   | |
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I’m not sure why my response posted twice so ignore that…
The pump in the Kenmore machine that I fixed the coupler on today was the one that had pebbles in the pump. The pump on my 90s Whirlpool is the same part number, and still in perfect working order and has nothing stuck inside of it. It makes no sense that the sound happens only when the pump is on, if I disconnect it the squealing goes away totally. I’m so lost! Just put everything back together and the old machine is running currently and the pump itself is fine on that machine and certainly doesn’t make that sound when it’s on the older Whirlpool. If it was a defective or bad coupler, why wouldn’t it make the sound while the pumps disconnected? That’s where I’m lost as well was what’s causing it. |
Post# 1201559 , Reply# 16   3/14/2024 at 22:46 by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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There’s several possibilities going on here, Dan, the Kenmore machine that you were fixing may have a lot of grit, pebbles, etc. in the outer tub. They also get into the drain hose leading away from the pump because the pump reverses back-and-forth. You may have gotten some gravel or bits in the pump you put on from the other washer, usually this type of noise will work itself out.
If it doesn’t work itself out and either pump makes the noise on the Kenmore washer. The motor might’ve been ruined by pounding the coupler on incorrectly as Jeff and Adelphi explained Try interchanging the Motors from the two machines. If they’re the same, I would probably just keep running it with the noise and see if it goes away after four or five loads. Reply number 13 hi Dan whirlpool built top load washers, have larger holes in the basket to get rid of grit sand, etc.. They do a much better job than Maytag. In this respect this is the reason why blue-collar workers who got really dirty seldom bought Maytags they don’t do the job a whirlpool will do. If you’re worried about filling your septic tank up with sand from your washing machine, you’ve got serious issues, do you have any idea how big a septic tank is and how many lifetimes it would take to fill a septic tank with sand from the grit that comes out of a washing machine, lol I personally would rather have clean grit free clothing, and not have my clothes dryer ground up by sand in the front bearings. ( which is a major problem with Maytag stream of heat dryers. By the way, when we see them near the beach, the sand gets caught in that front shroud and grinds the bearing pads away and grinds the drum front away and destroys the dryer, another lousy design from the Maytag people. John |
Post# 1201564 , Reply# 17   3/14/2024 at 23:51 by Maytag85 (Sean A806)   |   | |
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Post# 1201567 , Reply# 18   3/15/2024 at 00:12 by maytaga806 (Howell, Michigan)   |   | |
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Thank you combo, will look into the inner tub and probably take the drum out and give it a good clean and make sure there’s no more pebbles down in there, hoping the drum will come out on this one. The Kenmore did not have any water at all in it when I briefly plugged it in after putting the pump in from the older Whirlpool, given because the water drained out when taking its original pump off…so nothing got inside that older pump and is still working fine on it as I put it back on the Whirlpool tonight and used it a few times. This noise only happens on this Kenmore when a pump is installed & I have not been able to get it hooked into a water supply because I wanted to make sure it was fully good to go before I get it in our small laundry room, and have been testing in brief moments while it’s just plugged in, so I wonder if it’s possible that it’s making the sound only because there’s zero water in the tub/hoses and if that’s not good for it? I wouldn’t see why though.
The coupler was gently tapped on and really had no issues going onto either the motor and transmission shaft. I’m just wondering if maybe the motor got damaged by the amount of debris in the pump for some time, but if it was that or the coupler why would the noise not happen when the pump is disconnected like it does? Sounds perfect without any pump connected so it seems to have to do with a pump being attached and driven…so bizarre |
Post# 1201570 , Reply# 19   3/15/2024 at 01:16 by Stan (Napa CA)   |   | |
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Bizarre?
Maybe try fill it part way with water and see what it sounds like? What’s the history of this washer? Is it new to you? When I first heard the sound I thought maybe the tub nut was loose or tub not in right, but if that hasn’t been messed with and was running smooth before changing the drive coupler..? You seem determined..you find the cause! |
Post# 1201578 , Reply# 20   3/15/2024 at 07:57 by combo52 (50 Year Repair Tech Beltsville,Md)   |   | |
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I didn’t realize you were running the pump dry you should never run a pump dry on any washer. It will ruin this water seal.
At this point I would just hook the washer up and run water through it. This grit and sand will just wash down the drain, I think this is the problem if you’re not running a large volume of water through it. I would not open up a can of worms by trying to take the wash basket out and cleaning the machine. Anything in there will just flush itself out, these are very rugged pumps and designed to pump all kinds of sand and grit, lint, etc. without damaging anything. |
Post# 1201584 , Reply# 21   3/15/2024 at 10:06 by GELaundry4ever (Nacogdoches, TX, USA)   |   | |
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Does it do the same noise when full of water during agitation? |
Post# 1201590 , Reply# 22   3/15/2024 at 11:49 by maytaga806 (Howell, Michigan)   |   | |
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Thanks John. I only would run it for a few very brief moments just plugged into the wall just to make sure it spun and agitated after the coupler was replaced before I got it into the laundry room due to lack of space. Didn’t want to run it long because I know it’s on the drier side in there…and that was when I heard the horrible noise. Got water in it today, dumped a bit of water in it and will let it sit in there for a while and will try to see what happens later on, it’s such a piece of work trying to get a washer in our laundry room going around tight corners of the bathroom where it goes into the laundry room, it’s a hassle to say the least but this machine is worth every bit of the hassle with the condition I found it in.
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Post# 1201594 , Reply# 23   3/15/2024 at 13:12 by luxflairguy (Wilmington NC)   |   | |
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To move washer more freely get a set of moving pads--you know the round plastic ones that go under the feet. Works wonders! I've moved 2- 48 inch ranges this way! Greg |
Post# 1201596 , Reply# 24   3/15/2024 at 13:29 by maytaga806 (Howell, Michigan)   |   | |
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Post# 1201599 , Reply# 25   3/15/2024 at 15:02 by luxflairguy (Wilmington NC)   |   | |
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My hardware store does! Good old ACE! |
Post# 1201600 , Reply# 26   3/15/2024 at 15:24 by qsd-dan (West)   |   | |
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"Reply number 13 hi Dan whirlpool built top load washers, have larger holes in the basket to get rid of grit sand, etc.. They do a much better job than Maytag. In this respect this is the reason why blue-collar workers who got really dirty seldom bought Maytags they don’t do the job a whirlpool will do."
I was joking around which I shouldn't have done as it's hard to differentiate tone on the internet. However, on a quasi serious note, Consumer Reports tested the Maytag A170 against the Whirlpool LA5800XM in 1985 and noted that the Maytag had better sand disposal compared to the Whirlpool. I have lived in the sandbox for 4 years on 3.3 acres of land. My poor 806 has endured a relationship from hell with the sand gods that it probably isn't cheerfully enjoying. Happy to report the swirl away spin drain performs very adequately 😉 |
Post# 1201603 , Reply# 27   3/15/2024 at 15:55 by maytaga806 (Howell, Michigan)   |   | |
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The Kenmore is ready to be put to work! Just did a water test, and it sounds totally normal, very smooth as well, no drips no leaks at this time. Pump works totally fine and I cleaned all the crap out of it, and will be running a few deep disinfecting cycles thru it. It was just making that horrible sound because it was dry, as figured. Thank you everyone for your wonderful suggestions!! Can’t wait to use this thing it’s been a dream of mine for several years to own a top of the line Kenmore model, especially in Bisque. Now gotta find the matching dryer…
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Post# 1201613 , Reply# 28   3/15/2024 at 20:48 by Stan (Napa CA)   |   | |
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Post# 1201651 , Reply# 29   3/16/2024 at 17:17 by maytaga806 (Howell, Michigan)   |   | |
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Stan, no not bad at all luckily. Very clean for the most part but it stunk bad. Had never been cleaned before I’m sure. I wiped the upper 5 inches or so of the outer tub when I had the cabinet off as that was the only area of the outer tub with a ring of black scum, and cleaned the tub ring and top of drum thoroughly. The rest came out with the few cleaning cycles I did last night, one with bleach and detergent and the second one with a couple active tablets and vinegar for both rinses.
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