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Thread Number: 93526
/ Tag: Modern Automatic Washers
Miele W1 Door Issue |
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Post# 1181937 6/6/2023 at 18:01 (325 days old) by littlegreeny  (Milwaukee, WI) |
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I've recently been having an issue when I try to shutting the door on my 1.5 year old WXR860 it pops right back open. I have to hold the door closed while hitting the start stop button for it to lock and stay closed. The lock has always been a bit finicky from the beginning but never like this. It seems like it's defective and I should call for service. Anyone else have this issue?
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Post# 1182060 , Reply# 2 6/7/2023 at 22:59 (324 days old) by littlegreeny (Milwaukee, WI) |
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Thanks Henrik!
Yes, it will pop open even with an empty drum! The door/door lock has always been temperamental. Previously once I closed the door and hit the start/stop button, the door lock would try to engage making a strange sound. I'd get a message to close the door. I'd have to slam the door shut but I didn't like doing that so what I've been doing instead is holding the door closed when I hit the start and the lock would engage without incident.
I will try your suggestion to activate the manual door release a few times. And thank you for your tip to search for parts. I didn't know they had an online catalog. It's still under warranty so I will call for service if needed. | ||
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Post# 1182062 , Reply# 3 6/7/2023 at 23:09 (324 days old) by Launderess (Quiet Please, There´s a Lady on Stage) |
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Posted this before in another Miele thread, but am saying so again; Miele USA has made much of what one once had to ring up CS or parts department to obtain now online.
This was done as part of vast overhaul of Miele USA (if not North America) many years ago now that shook things up. One can basically see and order parts same as what one previously had to ring up Miele's parts department to do back in day. System will give inventory, prices, and other information. If appliance has been deemed obsolete by MieleUSA only limited information will be found. | ||
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